Exponential-e
Account Management - Team Lead
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Overall purpose of the job:
To achieve personal & team revenue targets To ensure that Account Management / Sales team members adhere to the Exponential-e Human Resources Policies and Procedures and maintain acceptable levels of activity and achievement
Key responsibilities for this job:
- Management of team member activities and training to enable and support Account Managers in achieving targeted revenue and KPIs by selling new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts
- Mentoring team members
- Accurate forecasting of anticipated team sales and regular activity reporting
- Supporting team members in working with clients’ management teams to understand particular business strategies
- Evaluating those strategies and ensuring Exponential-e’s readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies.
- To sell new network and ICT services (Cloud, LAN, Wi-Fi, UCC & Server hardware) to existing accounts in line with set targets.
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Knowledge and experience required:
- Experience leading a corporate sales team within the telecoms, ISP, systems integrator or carrier space
- Great communication skills across all parts of the business
- Knowledge of the following ICT product suites:
- Cloud
- LAN & Wi-Fi
- UCC
- Server hardware
- Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
- Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
- Good working knowledge of Microsoft Excel and Word is essential
- Well organised and self-motivated team player
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