PayPoint plc
Account Manager
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MAIN PURPOSE OF ROLE
PayPoint is a market-leading Payment Service Provider, delivering payment and commerce solutions to a diverse client base that includes energy suppliers, local authorities, charities, housing organisations and commercial businesses.
As our client portfolio continues to grow, we recognise the importance of providing dedicated support and strategic focus to our small and mid-sized clients. Many of these clients have good growth potential and represent valuable opportunities to expand our services and strengthen long-term partnerships.
The Strategic Account Manager will be responsible for managing and developing a portfolio of clients, ensuring they receive proactive account management, regular engagement and commercial support. A major focus for this role will be re-engaging inactive accounts, identifying new revenue opportunities and to drive the adoption of PayPoint's wider portfolio of solutions with this subset of clients.
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The successful candidate will combine strong relationship management skills with a commercial and business development mindset, helping clients maximise value from PayPoint's services while delivering sustainable revenue growth for the business.
MAIN RESPONSIBILITIES
- Grow and maintain strong client relationships
- Reignite relationships with inactive accounts
- Manage business development activities for new client opportunities
- Deliver revenue growth through upselling of products
- Identify and deliver sales plans to meet ambitious targets
- To hold regular account performance reviews with clients
- Manage the sales cycle from initial prospecting to closing and delivering the sale
- Contract negotiation
- Collaborate with internal teams to help deliver a great client experience
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QUALIFICATIONS AND EXPERIENCE REQUIREMENTS
- Experience of account relationship management
- Proven track record of hitting sales targets
- Ability to work effectively with colleagues at all levels to influence and make things happen
- Proven facilitation, organisational and project management skills, with good attention to detail
- Excellent presentation and communication (written and verbal) skills
- Strong commercial acumen
- Business development orientated
- Computer literate
- Educated to degree level a preference
ADDITIONAL REQUIREMENTS/INFORMATION
- Competitive Salary
- Performance related bonus
- Commission
- Comprehensive benefits package
- Working hours 09.00 to 17.15 hours
- Hybrid working – 2 days in the office required
- The role will involve some travel as the position will serve clients in all parts of the UK
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