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Dukes Plus

Account Manager

London
£35k/yr
Posted about 22 hours ago
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Company Overview

Dukes Plus brings together a range of leading education businesses, all with a shared mission: to empower young people to achieve their ambitions through exceptional educational experiences and guidance.

As part of Dukes Plus, InvestIN Education is a dynamic, fast-paced organisation that helps students choose their future career and prepare for their next steps with confidence. Since our foundation in 2012, we've provided over 70,000 students from 100+ countries with the 'ultimate work experience'. Our immersive programmes are all led by industry professionals and guide students through career simulations, site visits, and networking opportunities.

We also worked with 1,400+ schools across the globe. Last academic year, we launched The Career School, a paid-in-school product to help students explore careers and develop skills. This has been extremely well received and continues to grow from strength to strength.

Why you'll love working with us

  • A competitive salary plus a performance bonus tied to renewal and upsell targets.
  • 25 days paid holiday per year (plus bank holidays).
  • The chance to see the direct impact of your work - in the schools you support and the students whose futures you help shape.
  • Cultural initiatives, including 2 hours to take off at your choosing every week ('Unplugged').
  • Volunteer days and a strong focus on social impact.
  • Access to private healthcare and a pension scheme.
  • Sabbatical of three months unpaid leave after three years' service.
  • Dedicated learning and development support, termly appraisals and wider growth opportunities.
  • Travel - visit your partner schools and represent InvestIN at events around the world.

InvestIN's Cultural Values

  • Perform with purpose

    • Take pride in the high quality of your work
    • Act with urgency, efficiency and determination
  • Own and grow

    • Take accountability for your work and professional development
    • Strive for more to strategically grow our impact
  • Adapt and innovate

    • Demonstrate agility to business needs
    • Approach problem-solving with a creative and entrepreneurial mindset
  • Care and collaborate

    • Show up for your colleagues
    • Actively contribute to an inclusive, empowering and collaborative culture across the business

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Why you're a good match

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Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

At InvestIN Education, we're on a mission to help shape the futures of young people across the globe. If you're driven, passionate about education, and want to build lasting relationships and teams that make a real difference, we want to hear from you.

Location: Victoria, London – Hybrid with travel

Contract: Permanent, full-time

Hours: 9am – 5pm (flexi), Mon–Fri. Some weekend work with TOIL

Salary: From £35,000 + performance-related bonus

Start Date: As soon as possible

Role Overview

As an Account Manager, you will sit at a central point within our school partnerships team. You will personally own the highest-value accounts across the UK and beyond, plus support the execution of team strategy to drive retention and revenue growth across the team. Your main focus will be growing The Career School across our network, plus any uptick in Summer Experience revenue will be an added bonus.

You’ll work closely with the Head of Schools to report on school performance, identify gaps and opportunities and ensure the team is working efficiently to hit targets.

What you'll be doing

Above & Beyond Account Management

  • Own and manage a portfolio of InvestIN’s highest value and most complex partner schools – identify needs and go the extra mile to maintain and grow relationships.
  • Conduct regular check-in calls and in-person visits with partners to maintain engagement and understanding of InvestIN.
  • Be an active face for your relationships – attending school events, careers fairs and delivering engaging presentations to students, parents and teachers across the globe.

Revenue Growth: Purchase, Renewal & Upsell

  • Drive high-stakes purchase, renewal or upsell conversations for The Career School, preparing tailored proposals that reflect the school's progress, outcomes, and future goals.
  • Support the team with revenue conversations – help them identify opportunities to expand breadth and awareness of InvestIN within existing school accounts (e.g. increasing summer experiences or increasing the number of workshops purchased).

Performance Reporting

  • Own and report on the team’s account pipeline, maintaining an accurate, up-to-date view of portfolio health. Communicate key data, including upsell opportunities and at-risk accounts, with the Head of Schools.
  • Use CRM platforms to manage data across your own portfolio - tracking engagement quality, identifying schools that need additional support and taking action early to protect relationships.

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Commercial Strategy

  • Work closely with the Head of Schools to develop and refine the AM strategy. This will include improving portfolio pipelining, engagement strategy and renewal roadmaps.
  • Feed into wider business planning by working with Business Development, Marketing & Product teams to provide the school partnerships perspective on product development, marketing campaigns and pricing decisions.

Team Mentoring

  • Help coach the Junior Account Managers develop their skills - providing regular performance support and day-to-day guidance to help their growth.
  • Work with the Head of Schools to develop your mentoring abilities, with the aim to transition into Line Management in the future.

Summer Season Support

  • Showcase your adaptability by supporting one of our career experience programmes during the summer season.

Please note that offers will be subject to successful completion of Enhanced DBS checks and Right to Work checks. We are also unable to sponsor visas. InvestIN reserves the right to terminate contracts in the event of non-completion.

Safer Recruitment, Safeguarding and EDI statement

InvestIN is committed to safeguarding and promoting the welfare of children and young people and expects all staff, seasonal workers, and external professionals to share this commitment.

InvestIN are committed to making our recruitment processes as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values difference, recognising that employees from a variety of backgrounds bring important and positive contributions to InvestIN’s culture.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to work with InvestIN will be conditional upon the receipt of a satisfactory response to a check of Police records via the Disclosure and Barring Service (DBS). The Disclosure and barring Service helps employers make safer recruitment decisions and prevent unsuitable candidates gaining access to minors or vulnerable adults.

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Skills

Account Management
Relationship Management
Revenue Growth
Upselling
CRM Platforms
Performance Reporting
Commercial Strategy
Mentoring
Public Speaking
Proposal Writing
Pipeline Management
Stakeholder Engagement

Location

London, England, United Kingdom

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