ECHO
Account Manager
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Company Description
ECHO is a street interview studio that transforms real public reactions into social and advertising creatives for brands. By capturing authentic voices and unscripted moments, ECHO helps clients produce high-performing, audience-focused content. The studio collaborates with a range of brands seeking to enhance their digital presence and engagement. Team members work in a fast-paced, creative environment that blends production, strategy, and client service to deliver impactful campaigns.
Role Description
The Account Manager is a contract, on-site role based in the London Area, United Kingdom. In this position, the individual manages day-to-day relationships with brand clients, serving as the main point of contact and ensuring projects move smoothly from brief to delivery. Responsibilities include:
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- Understanding client objectives
- Translating them into clear production plans
- Coordinating with the street interview and creative teams
- Tracking timelines and budgets
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The Account Manager monitors campaign performance, gathers feedback, and identifies opportunities to refine concepts and deepen client partnerships. The role also involves:
- Preparing reports
- Supporting pitches and proposals
- Maintaining organized documentation for all active accounts
Qualifications
- Client relationship management skills, including the ability to build trust, manage expectations, and communicate clearly with diverse stakeholders.
- Project coordination and organizational skills to handle multiple campaigns, timelines, and deliverables in a fast-paced environment.
- Understanding of social media, digital content, and advertising fundamentals, with an interest in creative strategy and audience engagement.
- Strong written and verbal communication skills, including the ability to present ideas, summarize insights, and prepare client-ready documents.
- Comfort working on-site in London and collaborating closely with production and creative teams during street interviews and content creation.
- Experience in account management, agency environments, or brand partnerships is beneficial; familiarity with content production or video workflows is a plus.
- Proactive, detail-focused, and adaptable mindset, with the ability to solve problems independently and maintain composure under tight deadlines.
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