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Account Manager
Join a leading communications agency driving impactful campaigns.
About Us
We are an award-winning communications agency, renowned for delivering strategic advice, creative campaigns, and high-impact results. We work with a diverse range of clients in sectors like low carbon, renewables, transport, education, housing, and sustainable development. At our agency, you’ll be part of an environment designed to help you grow through structured career development programs and varied client work.
Role Responsibilities:
- Provide strategic insights into clients' businesses, understanding their commercial landscape and key challenges.
- Lead campaigns/projects, driving them forward to meet objectives and agreed goals.
- Ensure seamless delivery of communications or community consultation plans, applying appropriate evaluation, measurement, and reporting systems.
- Prepare and present strategic plans and recommendations to clients.
- Actively participate in new business development, identifying leads, contributing to pitches, and drafting proposals.
- Manage crises and incidents with minimal oversight, ensuring swift and effective resolutions.
- Lead, mentor, and train members of the account team, ensuring high-quality output.
- Oversee the work of Account Executives, delegating tasks, monitoring progress, and ensuring consistent delivery across accounts.
- Build and nurture long-term client relationships through regular contact and delivering added value.
- Take full responsibility for the successful execution of client events, ensuring all logistics are expertly managed.
- Stay informed on local/national politics, public sector structures, and planning processes relevant to our sectors.
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Key Skills:
- Excellent spoken and written communication skills.
- Strong presentation, consultation, and negotiation abilities.
- Confidence, tact, and a persuasive manner when engaging with clients and stakeholders.
- Strong organisational and time management skills.
- Effective leadership skills with the ability to motivate and mentor teams.
- A good understanding of local and national political structures and planning regimes.
- The ability to manage multiple tasks under pressure and within deadlines.
- Business acumen and a strong focus on working to budgets.
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Rewards:
- Attractive competitive salary
- 25 days holiday (3 of which to be taken in the Christmas break) plus 1 extra day per year of service (up to a maximum of 28 days)
- Employee Support Services (WeCare)
- Fantastic, friendly, close-knit team
- Clear progression, training, development and career planning
- Salary exchange pension scheme (employee 4%, agency 4%)
- Full private healthcare cover through BUPA (option to cover partner/family at employee’s expense)
- Life insurance (4 x salary)
- Contractual Maternity/Paternity pay 100%
- Cycle-to-work scheme
- Electric vehicle salary sacrifice scheme
- Simply Health plan
- Hybrid working approach
- Company away days and team drinks / lunches
- Opportunity to work towards profit-based bonus scheme
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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