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Account Manager
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Account Manager / Senior Account Manager
Medical Device Marketing Agency | Hybrid – Brentford office 2 days per week
I’m recruiting on behalf of a specialist, fast-growing medical device marketing agency that is looking to expand its Account Management team.
They are open to hiring at both Account Manager and Senior Account Manager level, depending on experience.
This is a great opportunity for someone who enjoys building strong client relationships, managing complex marketing projects and working closely with innovative companies across the medical device and wider healthcare sector.
The opportunity
You’ll act as a key point of contact for clients, managing projects from brief through to delivery while developing a strong understanding of their technologies, therapeutic areas and commercial goals.
The successful candidate will work closely with internal teams to ensure projects are delivered efficiently, on time and to a consistently high standard.
At Senior Account Manager level, there will be a greater focus on becoming a strategic partner to clients, providing guidance on marketing activities and helping shape programmes that support wider business objectives.
Key responsibilities
- Manage client projects from start to finish, ensuring deadlines, budgets and quality standards are met.
- Build and maintain strong, long-term client relationships.
- Act as a trusted day-to-day point of contact for clients.
- Develop a detailed understanding of client technologies, therapeutic areas and business objectives.
- Coordinate estimates, proposals and scopes for new projects.
- Provide regular reporting and project updates to clients and internal stakeholders.
- Keep project management platforms and internal systems up to date.
- Work collaboratively with internal colleagues, involving the right people at the right stage of each project.
- Stay informed on developments within relevant therapeutic areas and markets.
- Support the wider account team to ensure successful delivery across multiple client projects.
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What they’re looking for
Account Manager
Ideally, you’ll have:
- Around 2+ years’ experience within a healthcare, medical communications or marketing agency environment.
- Strong project management skills.
- Experience managing multiple client projects and priorities.
- Strong communication and relationship-building skills.
- Experience with platforms such as Monday.com, Wrike or similar project management tools.
Senior Account Manager
Ideally, you’ll have:
- Around 4+ years’ healthcare agency experience, or
- Significant industry-side experience within healthcare or medical devices, including hands-on marketing experience.
- Strong client management and project leadership skills.
- The confidence to advise clients and operate as a strategic partner.
- The ability to manage multiple complex projects and stakeholders.
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Previous medical device experience is highly desirable. Candidates with a strong understanding of the medical device, pharmaceutical or wider life sciences sector will be particularly well suited to the role. Direct medical device experience is not necessarily essential for every candidate, but a genuine interest in the sector and the ability to quickly understand complex healthcare technologies will be important.
What will make you successful
They’re looking for someone who is:
- Commercially minded and results focused.
- Highly organised with strong project management skills.
- Confident communicating with clients and internal stakeholders.
- Curious and passionate about learning.
- Positive, proactive and solutions focused.
- Comfortable taking ownership.
- A collaborative team player.
Location
This is a hybrid position based in Brentford. Candidates must be happy and able to travel to the Brentford office 2 days per week.
Benefits
- Private healthcare.
- Pension scheme.
- Dedicated learning and development time.
- Opportunity to work with innovative medical device and healthcare companies.
- Strong scope for progression within a growing specialist agency.
If you’re an Account Manager or Senior Account Manager within healthcare marketing, medical communications or a related agency environment and are interested in moving into a highly specialised medical device-focused role, I’d be keen to speak with you.
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