Account Manager

Responsibilities

What you'll be doing:

• Lead integrated campaigns from initial insight and planning through to implementation, optimisation and post-campaign learning.
• Turn strategic direction and client priorities into clear channel roles, briefs and actions for activation teams.
• Build a trusted day-to-day partnership with the Puig UK team, leading campaign conversations and managing expectations clearly.
• Use performance data, market context and econometric outputs to identify insights and make practical recommendations.
• Coordinate internal specialists across channels, including retail media, to deliver high-quality work on time and within budget.
• Manage campaign finances, including budget tracking, reconciliation and forecasting, while maintaining transparency with the client.
• Support and develop a junior team member through clear direction, constructive feedback and opportunities to learn.

Qualifications

What are we looking for?

• Experience managing client relationships and integrated media campaigns within a media agency, whether as an Account Manager or in a role that has prepared you for this next step.
• A strong understanding of media planning, campaign delivery and the metrics used to evaluate performance.
• The ability to translate strategy and data into clear recommendations, briefs and next steps.
• An organised approach to balancing multiple brands, campaigns, budgets and deadlines.
• Clear, thoughtful communication skills and the ability to build collaborative relationships with clients and colleagues.
• Experience supporting or developing others, with a constructive and inclusive approach to teamwork.
• Curiosity about media, culture and consumer behaviour, with an interest in beauty or fragrance welcomed but not essential.

Additional Information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.