The Focus Agency Group
Account Manager
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Salary: £30,000 - £35,000
Location: Feering, Essex
Hybrid: Monday - Friday, 9:00AM - 5:30PM
About the role
An exciting opportunity has arisen for a commercially minded Account Manager to join a team of creative and client services professionals. You will take ownership of a portfolio of client relationships, leading the delivery of offline, digital, and web projects while identifying opportunities to grow accounts. This role sits across client strategy, project delivery, and a degree of team leadership - ideal for someone who enjoys the pace of agency life.
Benefits
- Generous holidays starting from 33 days per annum
- Birthday leave (post-probation)
- Tax-free EOT bonus
- Group life assurance
- Social events run by the Social Committee
- Optional private medical insurance after 1 year
- Long service awards every 5 years
- Employee of the Quarter programme
- Free tea, coffee, snacks, kitchen facilities, and breakout spaces
- Beer Fridge Fridays
- Referral programme
- Pirkx benefits from day one
- Auto-enrolment pension (3% employer contribution after 3 months)
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Key Responsibilities
- Serve as the go-to contact for assigned clients, building strong relationships and consistently delivering excellent service
- Own the end-to-end delivery of digital, web, and offline projects, ensuring everything lands on time, within budget, and to a high standard
- Identify and pursue opportunities to grow accounts, both with existing clients and new business
- Guide and support the Account Executive through coaching, performance management, and ongoing development
- Oversee financial processes including quoting, invoicing, and accurate project setup/tracking using Synergist
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Requirements
- Demonstrable experience as an Account Manager within a marketing or creative agency
- Strong commercial awareness, with a track record of growing accounts and exceeding client expectations
- Confident leadership and people management skills, including experience managing direct reports
- Strong communication and presentation skills, able to produce clear, strategic briefs and client-facing documentation
- Highly organised and detail-oriented, comfortable managing multiple clients and deadlines in a fast-paced environment
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