Clarion Events
Account Manager
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About the job
Account Manager
Putney, London
Hybrid, 3 days per week in the office
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams.
If you share our values and want to be a part of a successful, dynamic, and creative global business, scroll down to read the full role description and make your application.
The Opportunity:
An exciting opportunity has arisen for a talented Account Manager to work within the Retail Team across our fantastic live events January Furniture Show and Manchester Furniture Show.
The successful candidate will join an ambitious high-performance sales portfolio and become a key player in our continued growth. With a background in the design, interiors or retail sector and possess a strong proven track record of exceeding targets, managing and developing prospects to drive sales, excellent people skills and an ability to perform in a high-pressured sales environment. Experience of international sales is desirable, as is a willingness to travel.
They will be able to develop new revenue streams, both internally and through discussions with clients, as well as delivering existing products according to set budgets. The ideal candidate will have solid media or exhibition sales experience, with a proven track record in making high volume outbound sales calls with success.
Key Responsibilities:
- Successfully achieve specified sales targets and performance objectives within the sales team.
- Carry out direct consultative selling (telephone and face-to-face) to existing, lapsed and potential new business clients, build customer relationships, deliver excellent customer service and maximise revenue.
- Maintain strong sales pipeline through effective relationship building, call management and lead generation.
- Ensure new business development in challenging markets and identify and research new growth areas for sales.
- Manage incoming leads and all sales communications with colleagues to improve acquisition and conversion of sales leads.
- Working closely with the show team to maximize sales opportunities and promotion.
- Build relationships and contacts with new accounts to create new revenue opportunities from untapped sectors.
- Continuously developing market and product knowledge.
- Attending competitive events and industry trade shows for business development.
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Qualifications & Requirements
- Sales Experience: Proven track record in a target-driven sales environment, ideally within exhibitions, media, or live events.
- Communication Skills: Strong interpersonal skills to build trust and long-term client relationships.
- Tech Proficiency: Familiarity with CRM systems like Salesforce.
- Travel: Flexibility for occasional domestic and international travel.
- Comfort working in a hybrid environment, with the ability to collaborate effectively both in person in Greater London and remotely.
- Demonstrated commitment to customer satisfaction and alignment with Clarion’s values of Passion, Care, Imagination, and Trust.
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. https://clarionevents.com/welcome
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. https://www.blackstone.com/
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
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Our Values
PASSION
We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.
CARE
We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.
IMAGINATION
Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.
TRUST
We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us.
Equal Opportunities
We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.
When recruiting new employees or providing opportunities for promotion, we will:
- Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;
- Ensure that no person is unlawfully discriminated against;
- Select the best person for the role based on their skills, qualifications and abilities.
This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.
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