MYGroup
Account Manager
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Account Manager
MYGroup – Hull
Permanent | Full-time
Salary | £35,000 - £40,000 p/a
MYGroup is a Yorkshire-based recycling and waste management business working with some of the UK's leading brands to develop innovative recycling, waste management, and circular economy solutions.
We are looking for an experienced Account Manager to manage and develop a portfolio of established brand customers. This is a commercially focused account management role with no outbound sales or cold-calling responsibility. The focus is on building strong relationships with existing customers, understanding their wider sustainability and waste challenges, and identifying opportunities to grow those accounts through additional services, products, and projects.
The Role
You will take ownership of a portfolio of existing customer accounts, acting as the key link between the customer and the different areas of MYGroup. Alongside maintaining strong day-to-day relationships, a key part of the role will be identifying opportunities to increase the value of those relationships – whether through additional recycling and waste services, new products, closed-loop projects, or other areas of the business. You will work closely with internal teams to bring together the right expertise and ensure opportunities are developed and delivered effectively.
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Key Responsibilities
- Manage and develop a portfolio of existing brand accounts.
- Build strong relationships with key customer contacts and understand their objectives, challenges, and priorities.
- Identify opportunities to increase account value by introducing additional MYGroup services, products, and capabilities.
- Develop recycling, sustainability, and closed-loop projects in partnership with customers and internal teams.
- Coordinate relationships between customers and different areas of MYGroup.
- Prepare proposals, quotations, and commercial presentations.
- Maintain accurate account information, opportunities, and activity within our CRM.
- Monitor account performance and maintain a clear pipeline of growth opportunities.
About You
We are looking for somebody with:
- At least two years' experience in account management, business development, or a similar commercial role.
- A proven ability to build and maintain strong B2B customer relationships.
- A commercial mindset and the ability to identify opportunities within existing accounts.
- Strong communication and presentation skills.
- The confidence to work with multiple stakeholders, both within customer organisations and across MYGroup.
- Good organisational skills and the ability to manage multiple accounts and projects.
- Experience using CRM systems and Microsoft Office applications.
- A proactive approach and the ability to take ownership of opportunities from initial discussion through to delivery.
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An interest in sustainability, recycling, or the circular economy would be highly desirable. Previous experience in recycling, waste management, sustainability, manufacturing, or another B2B service environment would also be beneficial, but is not essential.
Why MYGroup?
MYGroup works across recycling, waste management, manufacturing, and circular economy projects, giving our Account Managers the opportunity to offer customers much more than a single service.
This is not a traditional outbound sales role. You will be working with an established customer portfolio and will have the opportunity to deepen relationships with global brands in a range of sectors, develop new solutions, and bring together different parts of MYGroup to support customers' wider objectives.
For the right person, there is significant scope to develop alongside both their customer portfolio and MYGroup.
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