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About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
© 2024 Akzo Nobel N.V. All rights reserved.
Account Manager
Location: Edinburgh covering Eastern Scotland
About the role
We’re looking for a commercially focused Account Manager to join our Dulux Decorator Centre (DDC) team, responsible for driving profitable growth across a regional portfolio of DDC360 contractor customers.
In this role, you’ll be responsible for developing strong customer partnerships, creating and delivering joint business plans, and identifying opportunities to grow existing accounts and win new business. You’ll work closely with our Key Account Managers, Regional Development Managers, DDC stores and wider support teams to ensure seamless service, strong commercial execution and successful “Paint on Wall” outcomes.
This is a great opportunity for an experienced account manager or field sales professional who enjoys building relationships, identifying growth opportunities and taking ownership of their customer portfolio.
What can you expect?
- Drive profitable year-on-year growth across your assigned DDC360 accounts by increasing sales, margin and share of wallet.
- Build and maintain strong relationships with DDC360 customers, acting as the key regional point of contact and delivering a consistent customer experience.
- Develop and execute effective account plans and identify opportunities to grow existing customer value.
- Identify and convert high-potential regional opportunities that support sustainable, long-term growth.
- Monitor commercial performance against targets, taking corrective action where required and keeping key stakeholders informed of progress.
- Work closely with Key Account Managers, Regional Development Managers, DDC stores and wider internal teams to align regional execution with national strategies and commercial priorities.
- Support the successful conversion and delivery of customer projects, working cross-functionally to maximise “Paint on Wall” opportunities.
- Support product, sustainability and commercial programmes that strengthen customer engagement with the DDC360 proposition.
- Build contractor relationships through regional training, customer forums and events.
- Work collaboratively with DDC stores and local teams to support effective stock management, service delivery and customer engagement.
- Use CRM systems and sales tools to maintain accurate customer information, activity records and opportunity pipelines.
- Manage commercial activity in line with company policies, pricing frameworks and governance requirements.
- Take ownership of your own development, continuously building your sales capability and contributing to the success of the wider sales team.
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What are we looking for?
We’re looking for someone with proven experience in account management or field sales, ideally within coatings, construction, building products or a related industry.
You’ll be commercially minded, with a strong track record of delivering profitable growth and developing customer relationships. You’ll be confident creating practical growth plans, managing account performance and identifying opportunities to increase customer share of wallet.
You’ll also bring:
- Strong relationship-building and influencing skills, with the ability to develop effective partnerships with customers and internal stakeholders.
- A proactive, self-motivated and results-driven approach.
- Strong commercial awareness and the ability to manage performance against sales and margin targets.
- Excellent organisation skills, with the ability to manage multiple customers, opportunities and priorities independently.
- Confidence using CRM systems and sales tools to manage customer information and opportunity pipelines.
- Strong communication and collaboration skills.
- The ability to work independently while contributing positively to a wider cross-functional team.
- A customer-focused mindset and a commitment to delivering excellent service.
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You’ll have the autonomy to manage your regional DDC360 accounts, including customer relationships, account planning and commercial activity within agreed frameworks, while knowing when to escalate significant commercial or strategic matters.
If you’re looking for an opportunity where you can make a real commercial impact, build strong customer partnerships and play an important role in driving growth across DDC360, we’d love to hear from you.
At AkzoNobel
We’re passionate about creating a better future through our paints and coatings. As one of the world’s leading paints and coatings companies, we bring colour and protection to people’s homes, workplaces and communities.
Join us and be part of a team where your ideas, relationships and commercial expertise can make a real difference.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 55424
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