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Cromwell

Account Manager

West Midlands
Posted about 17 hours ago
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About the Role

As our new Account Manager, you'll be responsible for growing and developing a portfolio of customers across your region. Reporting to the Regional Sales Manager, you'll work in a field-based role, partnering with end-user businesses to understand their operational challenges and introduce Cromwell as their trusted supplier of industrial, engineering and PPE solutions.

This is an exciting opportunity for a driven sales professional who enjoys winning new business, developing long-term customer relationships and delivering tailored solutions. With the support of our in-house technical specialists and one of the UK's leading industrial product ranges, you'll have the autonomy to make a real impact whilst helping our customers keep industry working.

Key Responsibilities

  • Build, develop and maintain strong relationships with customers across your territory, becoming their trusted business partner.
  • Identify and secure new business opportunities whilst growing existing customer accounts and contracts.
  • Develop and execute account plans that increase product penetration and maximise sales opportunities within your customer portfolio.
  • Work collaboratively with our technical specialists to provide tailored solutions that add value for customers.
  • Achieve sales, margin and profitability targets whilst maintaining exceptional levels of customer service.
  • Monitor market activity, competitor offerings and customer requirements to identify opportunities for continued growth.

Requirements

  • Previous field sales or area sales experience, with a proven track record of delivering new business growth.
  • Experience within the Engineering, Industrial Supplies, MRO or Distribution sector would be highly advantageous.
  • Excellent communication, negotiation and relationship-building skills, with the ability to influence decision-makers.
  • Commercially minded with experience managing customer accounts, sales pipelines and profitability.
  • Self-motivated, organised and able to manage your own territory effectively.
  • Full UK Driving Licence.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Benefits

  • A competitive salary alongside inclusion into our company bonus scheme. Our Cromwell Incentive Plan reinforces our key principle of winning as one team and sharing in our success.
  • Enhanced employer pension contribution.
  • Our Private Medical Insurance offers eligible team members the ability to access a broad range of treatments quickly when they need it the most.
  • 20 days annual leave entitlement plus Bank Holidays – Whilst this is common amongst businesses, we also offer the opportunity to purchase an additional annual leave in case you need a couple of extra days.
  • Welcoming a new addition to the family is a precious time and one that we want our team members to enjoy. We support our team members by offering enhanced Maternity & Paternity pay so that you can plan for your time off with your family.
  • It’s important to us that we look after the health and wellbeing of our team members and our Healthcare Cash Plan does just that! Your cash plan is funded by Cromwell and provided by our trusted partner who are one of the oldest and largest healthcare cash plan providers in the UK
  • As part of our Great Place to Work initiatives, we are pleased that our Employee Assistance Programme (EAP) is available to all Cromwell team members. We recognise that it’s not always easy to balance your work, personal and family life, and that’s where the EAP can help you better manage any issues you may be experiencing.

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About Cromwell

No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.

Cromwell has been established for over 50 years and is a supplier of industrial tools, offering an unrivalled choice of products to all industries, professions and trades. Of all the work we do, we are famous for Safety, Cutting Tools, Hand Tools and Power Tools and Abrasives. We have expertise within our technical teams who can provide audits and offer advice on how your business can improve with the help of these four key categories.

We are committed to delivering a truly customer focused and cost-effective service that successfully matches your company’s needs. Supplying the largest range available from a single source, including products from Welding and Site Maintenance to Office Supplies and Hygiene and more.

Diversity & Inclusion

Our aim is to create an environment that is welcoming to all people and ensures we treat each other and customers with respect. We appreciate different and fresh ways of thinking, encouraging innovation where colleagues feel they can express their views freely, and create a working atmosphere in which everyone is able to deliver a high-quality service.

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Skills

Field Sales
Account Management
New Business Development
Negotiation
Relationship Building
Pipeline Management
Territory Management
Commercial Awareness
Customer Service
Strategic Planning

Location

West Midlands, England, United Kingdom

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