Account Manager - Relish

Make sure to apply quickly in order to maximise your chances of being considered for an interview. Read the complete job description below.

Are you an organised and commercially minded Account Manager with experience delivering experiential or out-of-home campaigns?

Relish is looking for a confident and proactive Account Manager to join its growing team. In this client-facing role, you'll take ownership of campaigns from initial enquiry through to final delivery, ensuring projects are delivered on time, within budget, and to a high standard.

You'll build strong relationships with clients, retailers, and suppliers while balancing project management, commercial responsibility, and day-to-day account growth.

Why apply?

Join a collaborative and ambitious business where you'll have genuine ownership of client relationships and campaigns. You'll work across a diverse range of experiential projects, develop your commercial expertise, and play a key role in delivering memorable activity for leading brands and retail partners.

If you're a proactive Account Manager with a passion for client service and experiential marketing, we'd love to hear from you.

About the Role

As Account Manager, you will take responsibility for the day-to-day management of allocated client accounts and experiential campaigns. You will work closely with the sales team, clients and external suppliers to turn ideas and enquiries into successful, measurable activations.

You will also manage a portfolio of retailer relationships, monitor revenue and forecasts, communicate pipeline updates and ensure that agreed KPIs and service levels are achieved.

Key responsibilities

• Manage experiential, sampling and out-of-home campaigns from briefing through to completion.
• Support the sales team in converting campaign opportunities and delivering against client expectations.
• Build and maintain trusted relationships with allocated clients, retailers and suppliers.
• Independently manage inbound enquiries, insert advertisers, bookings and allocated projects.
• Coordinate with experiential, print and packaging suppliers, negotiating effectively to achieve high-quality and commercially competitive outcomes.
• Create and manage detailed project plans and critical pathways, identifying potential delays, risks and contingency requirements.
• Monitor campaign budgets, commercials and profitability.
• Maintain accurate revenue forecasts, pipelines and account updates.
• Ensure client and supplier KPIs, service levels and deadlines are consistently achieved.
• Identify suitable brands for campaigns and undertake outreach to both new and existing contacts.
• Spot opportunities to increase revenue and client spend across allocated accounts.
• Prepare clear, persuasive presentations, proposals and strategic narratives for client and supplier meetings.
• Attend and occasionally present or pitch during client and supplier meetings.
• Manage essential campaign administration, including supplier set-up, purchase orders, billing, invoicing and payment terms.
• Travel independently to client meetings and campaign locations when required.
• Represent the organisation professionally and in line with its core values.