PT Renewables 🌳
Account Manager
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Role Description
This is a full-time Account Manager role based in Manchester. The Account Manager will manage a portfolio of commercial clients, acting as a trusted point of contact for all aspects of their energy and utility requirements.
Day-to-day responsibilities
- Building and maintaining strong client relationships
- Coordinating contract renewals
- Supporting energy procurement activities
- Ensuring clients understand their consumption data and cost savings
Role responsibilities
- Monitoring account performance
- Resolving queries and billing issues
- Preparing reports and presentations
- Collaborating closely with internal teams to deliver high-quality service
- Identifying opportunities for additional services
- Contributing to retention and growth targets
- Helping clients stay informed about regulatory changes and best practices in energy management
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Qualifications
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- Strong client relationship management skills, including account management, stakeholder communication, and customer service.
- Experience in utilities, energy management, or a related B2B environment
- Proficiency in data analysis and reporting, including working with consumption data, billing information, and cost-saving calculations.
- Solid organizational and time-management skills, with the ability to prioritize workloads and manage multiple client accounts simultaneously.
- Excellent written and verbal communication skills, including the ability to explain technical or complex information clearly and concisely.
- Comfort using CRM systems, spreadsheets, and other digital tools to track client activity, contracts, and performance metrics.
- Proactive problem-solving abilities, with a focus on accuracy, attention to detail, and continuous improvement of client outcomes.
- Previous experience in a commercial or consultancy-based role is preferred; a background in energy, utilities, or facilities management is an advantage.
- Relevant education in business, energy, environmental management, or a related field is beneficial, or equivalent practical experience.
- Ability to work effectively on-site in Salford as part of a collaborative, cross-functional team.
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