How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Account Management 🏬 London Office
Location: Hybrid (2 / 3 days in the office)
Native has been building for 10 years, but we're still very much a startup: fast-moving, ambitious, and building with intent. We're creating the infrastructure that connects students, Students’ Unions, universities, and advertisers through a managed marketplace.
Our goal is to deliver for students by increasing student engagement while enabling Students’ Unions to secure sustainable funding. For advertisers, we offer meaningful, measurable routes to student audiences. The more aligned these incentives are, the more defensible and scalable our business becomes.
The Opportunity
The Account Manager is responsible for managing a high-volume portfolio of Small and Medium Business advertisers, focusing on retention, repeat spend, and account growth.
This role is intentionally category-based. Success comes from strong product knowledge, clear communication, and the ability to manage multiple accounts efficiently.
You’ll help clients get value from native quickly, run effective campaigns, and return again.
What you’ll be working on
As an Account Manager, you’ll be responsible for:
- Managing a high-volume portfolio of SMB advertisers with clear revenue and retention targets
- Acting as the primary point of contact for your accounts, ensuring a smooth and positive client experience
- Advising clients on suitable native products and packages based on their goals and budgets
- Renewing, upselling, and cross-selling activity in a straightforward, value-led way
- Working closely with Campaign Management to ensure campaigns are delivered accurately and on time
- Responding quickly and clearly to client queries and requests
- Managing pipeline, renewals, and forecasting accurately via CRM tools
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we’re looking for
You’ll bring vision, structure, and operational discipline to a fast-growing function. You know how to scale people-driven operations and balance commercial priorities with quality, compliance, and culture.
Specifically, you will bring:
- Experience in account management, sales support, or customer-facing experience
- Comfortable managing a high volume of accounts and priorities at pace
- Clear, confident communicator who can explain products simply and effectively
- Commercially aware and comfortable having pricing and renewal conversations
- Organised and process-driven, with good attention to detail
- Resilient and adaptable; you don’t get flustered by volume or change
- Curious and proactive in spotting opportunities for account growth
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Required skills & experience
We are committed to lifting everyone up. We seek to enable people’s best work by optimising for freedom with accountability. You’ll get the most out of this role if you can bring:
- Experience in managing a high-volume of accounts and driving revenue growth
- Proven ability to build and maintain long-term client relationships
What’s in it for you
- 💰 Base Salary: Dependant upon experience + OTE
- 🏡 Remote-first role in the UK
- 🏫 Pension contributions of 5%
- 🏖️ 25 days off (excluding bank holidays)
- 🎂 Day off on your birthday
- 📈 Share Options for all
- 👨🏽💻 Work from home set-up budget
- 🚂 Season Ticket Loan Scheme
- 👶 Paid maternity, paternity, adoption or shared parental leave
Equal Opportunity Statement
We are actively creating an equitable environment for everyone at native to thrive.
Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location