BT Local Business South Yorkshire Humber Derbyshire & Leicestershire
Account Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
BT Local Business South Yorkshire, Humber, Derbyshire & Leicestershire provides local businesses with expert guidance on BT’s technology, products, and services. The team combines deep knowledge of connectivity and communications solutions with an understanding of the specific needs of organizations in the region. By helping businesses stay connected, they support better collaboration with employees, suppliers, and customers. Located on the doorstep of local enterprises, the company focuses on practical, tailored solutions that improve day-to-day operations and long-term performance.
Role Description
The Account Manager is a full-time on-site role based in Rotherham, responsible for managing and growing a portfolio of business customers across South Yorkshire, Humber, Derbyshire, and Leicestershire. Day-to-day, the role involves:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Building strong relationships with existing and new clients
- Understanding their technology needs
- Recommending appropriate BT products and services
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Account Manager will:
- Prepare proposals
- Negotiate contracts
- Ensure smooth onboarding and ongoing service delivery
The role includes:
- Coordinating with internal technical and support teams
- Monitoring account performance
- Proactively identifying opportunities for upselling and cross-selling
The Account Manager will also:
- Maintain accurate records in CRM systems
- Provide regular account reviews
- Support local marketing or networking activities to increase brand presence
Qualifications
- Strong account management and customer relationship skills, with the ability to understand business needs and deliver tailored solutions.
- Experience in sales or business development, including prospecting, proposal creation, and contract negotiation.
- Good understanding of telecommunications, connectivity, or technology services, or a willingness to learn these quickly.
- Excellent communication, presentation, and interpersonal skills for working with diverse stakeholders and teams.
- Solid organizational and time-management abilities, including managing multiple accounts and meeting deadlines.
- Comfort with using CRM systems and basic digital tools (email, spreadsheets, online collaboration platforms).
- Proactive, results-focused mindset with a commitment to delivering high-quality customer experiences.
- Previous experience in a B2B environment and knowledge of the local business landscape is advantageous.
- Relevant education or training in business, sales, or a related field is beneficial, though equivalent experience is also valued.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills