Hornby Hobbies Ltd
Account Manager - Airfix, Quick Build & Humbrol
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The role
Airfix, Quick Build and Humbrol, three of the most recognised names in modelling, are creating a dedicated commercial team for the first time. We run it like a start-up inside a heritage business: small, fast and accountable.
You will own and grow volume within the existing trade base for the three brands: independent retailers and national accounts (an increasing focus over time).
You will be key in setting up the systems and processes to manage the portfolio, from CRM ownership to defining how accounts are planned, tracked and reviewed.
Key responsibilities
- Own a portfolio of trade accounts and maintain expected revenue and margin across the three brands.
- Lead the handover of customers from the existing group sales team - relationships, terms and existing sales negotiations.
- Build joint business plans with key accounts; sell in new ranges and seasonal launches; run trade promotions within agreed margin frameworks.
- Forecast accurately by account and SKU, working with supply chain on availability and slow-moving stock.
- Focus on building and maintaining relationships in person via store visits, range reviews and trade shows.
- Report performance, pipeline and risks via the weekly Sales & Marketing review.
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First 12 months: what success looks like
- All accounts handed over from the existing sales team with relationships intact and on-going sales negotiations continued
- Efficient processes implemented to manage and maintain relationships
- Measurable profitable growth for all three brands across trade and national accounts
- Understanding future opportunities - working with the Head of Growth and Acquisition and Head of Product Development to continually delight customers with new product launches.
- Recognising that every customer has individual requirements – product offerings should have a degree of exclusivity and be tailored accordingly.
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About you
- Proven account management experience in consumer products (toys, hobbies, games, crafts or adjacent FMCG), with a proven record of growing existing accounts.
- Commercially astute and confident with numbers: margin, pricing, trade terms, sell-through and forecasting.
- Self-sufficient remote worker who can travel the country easily; full UK driving licence.
- Desirable: distributor management experience; readiness to step up into national accounts; a genuine interest in modelling and hobbies.
What we offer
Competitive salary with performance bonus and car allowance, remote-first working, generous staff discount across the Hornby Hobbies portfolio, pension and standard benefits — and the chance to shape a newly created role on brands with genuine momentum.
Up to £40,000 + car allowance
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