Find an apprenticeship
Account Manager Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Working for the UK’s leading luxury watch magazine
You will sell advertising to international luxury brands with the opportunity to earn commission and dramatically increase your basic salary.
Most of your apprenticeship is spent working
You’ll learn on the job by getting hands-on experience.
What you'll do at work
Oracle Time is an established print magazine and digital media platform covering the world of watches. We have a driven, close-knit team, and this role gives you responsibility for something important from day one: looking after and growing our subscriber base.
The role combines administration, customer service and marketing. You will:
- Look after our subscribers and respond to customer queries
- Manage the monthly distribution of the magazine
- Keep customer records accurate across our subscription and email platforms
- Help create and send our membership newsletter
- Support campaigns designed to attract new subscribers and retain existing ones
- Assist with general customer service and administrative tasks
- Have the opportunity to develop your social media and digital marketing skills
No previous experience is required, as full training will be provided.
Good qualities for this role
- Being motivated, organised and creative, with a strong eye for detail
- An interest in customer service and marketing
- Confidence in communicating with customers and working as part of a team
This is an excellent opportunity to begin a career in media, marketing and customer service while taking ownership of a key part of an established and growing company.
Where you'll work
UNIT 2 FORGE BARN
WOODHAM ROAD
BATTLESBRIDGE
WICKFORD
SS11 7QL
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills.
Training provider
THELIGHTBULB LTD
Training course
Customer service practitioner (level 2)
[Understanding apprenticeship levels](opens in new tab)
What you'll learn
Course contents
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
- Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
Training schedule
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- You will achieve the Level 2 Customer Service Practitioner Apprenticeship standard
- There are workshops that you need to attend via Teams
- You will have a mentor who will support you on a one-to-one basis
- In-house training will be given to support specifics of the role
Essential qualifications
- GCSE in:
- English (grade 3)
- Maths (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Other requirements
Please ensure you are able to get to the location.
About this employer
Opulent Media is a media and publishing company focusing on the luxury sector. Oracle Time is our flagship publication which is a men’s luxury watch and lifestyle publication and website which has been running for over 8 years. We also create content for luxury brands ranging from contract publishing to video content, to social media management.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon completion of the apprenticeship, there will be further opportunities to develop further and progress within the business.
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Andrea Gregory
andrea@thelightbulb.net
07764 969337
The reference code for this apprenticeship is VAC2000050127.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills