Hawk 3 Talent Solutions
Account Manager Aviation
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Account Manager - Aviation
Location: Crawley, West Sussex
Salary: Competitive + commission scheme
Hours: 37.5 hours, Monday-Friday 9.00 – 5.30pm
Contract: Full-time, permanent
Position Type: On-site
About the Role
drive growth. build relationships. deliver results
We are looking for highly experienced, commercially driven Account Managers with current aviation / aerospace experience and a proven track record of delivering results, to join our growing Sales team within the aerospace Used Serviceable Materials (USM) market.
This is a key customer-facing role where you will manage and grow a portfolio of accounts, acting as the primary commercial contact while driving revenue, margin performance and long-term partnerships, with immediate ownership and impact expected.
As an Account Manager, you’ll take ownership of a defined customer portfolio, managing the full sales cycle from initial enquiry through to delivery.
You’ll work closely with internal teams across sales, logistics, procurement, and quality to deliver timely, commercially effective solutions while ensuring an excellent customer experience.
You’ll be expected to bring momentum from day one, identifying opportunities and driving commercial performance across your accounts.
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Key Responsibilities
Account Management & Commercial Ownership
- Manage and grow a portfolio of customer accounts
- Act as the primary commercial point of contact for assigned clients
- Build strong, long-term relationships with key stakeholders
- Drive revenue growth and margin performance across accounts
- Develop a deep understanding of customer needs and provide tailored solutions
Customer Engagement & Business Development
- Conduct regular customer calls, meetings, and presentations
- Identify and develop new opportunities within existing accounts
- Prepare quotations, proposals, and commercial agreements
- Monitor customer activity and purchasing trends to uncover growth opportunities
- Represent the business professionally at meetings and events
Sales Operations & Delivery
- Manage the full sales cycle from enquiry to order fulfilment
- Collaborate with Sales Executives and internal teams to ensure efficient delivery
- Coordinate with logistics, procurement, and operational teams
- Maintain accurate CRM records and pipeline visibility
- Escalate risks or challenges when required
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Performance & Reporting
- Provide regular updates on account performance and pipeline activity
- Support forecasting and sales planning processes
- Ensure compliance with internal procedures and standards
About You
We’re looking for individuals who combine strong relationship-building skills with commercial awareness and the ability to deliver results.
You will bring:
- Current account management experience within the aviation/aerospace industry (essential)
- A proven track record of winning, growing and managing customer accounts
- Demonstrated ability to deliver revenue and margin performance
- Strong interpersonal and communication skills
- A commercial mindset with a focus on revenue and margin growth
- Excellent organisation and attention to detail
- The ability to manage multiple priorities and deadlines
- A proactive, solution-oriented approach
- Experience using CRM systems and Microsoft Office tools
What We Offer
- 22 days holiday plus bank holidays
- Simplyhealth (Level 5) health cash plan
- Death in service (4x salary)
- Opportunity to grow within a dynamic, expanding business
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