YESSS Electrical
Account Manager
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Company Description
YESSS Electrical is the fastest-growing electrical wholesaler in the UK, with over 95 stores nationwide and a strong European presence established for more than 50 years. The company operates branches in major locations including London, Sheffield, Glasgow, Leeds, Belfast, Nottingham, Manchester, Newcastle, Birmingham, and the Channel Islands. Each branch is supported by a knowledgeable, service-focused team and dedicated delivery drivers to meet customer needs efficiently.
As a growing business, YESSS Electrical offers opportunities to work in a dynamic environment that supports professional development and career progression. Team members benefit from being part of a well-established, customer-centered organization with a strong footprint across the UK and Europe.
Role Description
This is a full-time, on-site role based in the London Area, United Kingdom. The Job Title will support the branch’s daily operations, including assisting customers, processing orders, and ensuring a high standard of service.
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Responsibilities
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- Working with the sales team
- Coordinating with delivery drivers
- Maintaining stock levels
- Handling inquiries in person, by phone, and via email
The role involves collaborating closely with colleagues to meet branch targets, uphold health and safety standards, and contribute to a positive, efficient working environment. The successful candidate will be expected to learn product ranges, follow company procedures, and provide reliable, professional support to both customers and team members.
Qualifications
- Ability to deliver excellent customer service, communicate clearly, and build positive relationships with a wide range of customers and colleagues.
- Strong organizational skills, attention to detail, and reliability in handling orders, stock, and documentation.
- Comfort working in a fast-paced trade or retail environment, with a proactive approach to problem-solving and teamwork.
- Basic numerical skills and confidence using computers and business systems for order entry and customer support.
- Willingness to learn about electrical products and wholesale operations; prior experience in electrical wholesale or a similar sector is beneficial but not required.
- Ability to work on-site full time in the London Area, United Kingdom, following company health and safety and operational procedures.
- Previous experience in customer-facing roles, warehouses, trade counters, or sales environments is an advantage.
- Right to work in the United Kingdom and readiness to comply with all company policies and standards.
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