James Adams
Account Manager
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Account Manager
Surrey | Hybrid Working | Up to £50,000 Basic + £40,000+ OTE
Are you an experienced Account Manager looking to join a growing Managed Service Provider where you'll inherit an established customer base and focus on building long-term client relationships rather than relentless cold calling?
James Adams is working with a successful and expanding Managed Service Provider that is looking to appoint an Account Manager to support its continued growth. This is a fantastic opportunity to join a collaborative sales team in a true account management position, helping customers maximize the value of their technology investments while identifying opportunities to introduce additional solutions and services.
The Role
As an Account Manager, you'll be responsible for managing a portfolio of existing customers, developing trusted relationships, and driving organic revenue growth. Working closely with internal technical and delivery teams, you'll ensure clients receive an exceptional experience whilst identifying opportunities across the MSP's broad technology portfolio. This is a hybrid position, with a blend of home working and time spent in the Surrey office, as well as occasional customer meetings.
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Key Responsibilities
- Manage and develop a portfolio of existing customer accounts.
- Build strong, long-term relationships with key stakeholders.
- Identify opportunities to grow revenue through cross-selling and upselling managed services and technology solutions.
- Conduct regular account reviews and strategic planning sessions with customers.
- Work closely with pre-sales, technical and delivery teams to ensure successful project delivery.
- Prepare quotations, proposals and commercial documentation.
- Maintain an accurate sales pipeline and forecast.
- Deliver an outstanding customer experience, leading to high retention and customer satisfaction.
About You
We're looking for someone who enjoys developing existing client relationships and has experience working within an MSP, VAR or IT solutions provider.
You'll ideally have:
- Previous experience in an Account Manager, Account Executive or Client Manager position.
- Experience selling IT Managed Services, Cloud, Infrastructure, Microsoft, Security or Modern Workplace solutions.
- Strong commercial and relationship management skills.
- Excellent communication and stakeholder management abilities.
- A proactive approach to identifying growth opportunities within existing accounts.
- A genuine passion for delivering exceptional customer service.
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What's on Offer?
- Up to £50,000 basic salary.
- £40,000+ uncapped commission.
- Hybrid working.
- Established customer portfolio.
- Excellent career progression within a growing MSP.
- Supportive and collaborative sales environment.
- Ongoing training and development.
- Comprehensive benefits package.
If you're looking for a genuine Account Management opportunity where you can build long-term customer relationships whilst being rewarded for growing existing accounts, we'd love to hear from you.
Apply today or contact James Adams for a confidential discussion.
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