Lockton
Account Manager - Birmingham
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Your Responsibilities
The Role
This role sits within an experienced corporate team, supporting Account Executives and Partners in the delivery and servicing of a portfolio of mid-to-large corporate clients.
You will be responsible for managing a portfolio of approximately 8-10 corporate clients, each generating a minimum income of £20,000+, providing end-to-end account handling support across a broad range of Property & Casualty insurance programmes.
This is an excellent opportunity for someone looking to make the transition from the commercial insurance market into corporate insurance. You'll gain exposure to larger and more complex risks, sophisticated client programmes, and multinational accounts, whilst receiving the training and support needed to develop your career.
A key attraction of this role is the opportunity to work on multinational and global insurance programmes. Full training and support will be provided, making this an ideal move for an ambitious individual looking to broaden their technical expertise and progress within the industry.
Key Responsibilities
- Support Account Executives and Partners in the management and servicing of a portfolio of corporate clients.
- Manage the day-to-day servicing of approximately 8-10 corporate clients, each generating a minimum income of £20,000+.
- Take ownership of renewals, mid-term adjustments, policy documentation, and client queries across a broad range of Property & Casualty insurance programmes.
- Develop strong relationships with clients, insurers, and internal stakeholders to deliver an exceptional client experience.
- Prepare market submissions, obtain quotations, and negotiate with insurers to secure appropriate coverage and competitive outcomes for clients.
- Review and prepare client documentation, renewal reports, presentations, and policy schedules, ensuring accuracy and attention to detail.
- Support Account Executives in identifying client risks and developing tailored insurance solutions.
- Assist with the administration and servicing of multinational and global insurance programmes, receiving full training and support from the wider team.
- Maintain accurate records and ensure all activity is conducted in line with regulatory requirements and internal procedures.
- Work collaboratively with colleagues across the business to deliver high levels of service and support the continued growth of the corporate portfolio.
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Qualifications
We are looking for someone who has built a solid foundation within commercial insurance and is ready to take the next step in their career.
You may currently be an Account Handler or Account Manager supporting commercial clients and are looking for the opportunity to work with larger, more complex businesses whilst developing your technical knowledge and client management skills.
Whilst experience within a corporate environment would be advantageous, it is certainly not essential. We are keen to hear from ambitious individuals who are eager to learn and develop within a supportive corporate team.
Skills & Experience
- Ideally 2-5 years' experience within an insurance broking, account handling, or client servicing role.
- Experience managing or supporting commercial insurance clients, ideally generating £5,000+ income.
- Good technical understanding of Property & Casualty insurance products.
- Strong communication and relationship-building skills.
- A proactive approach with a genuine desire to learn and develop.
- Ability to manage multiple priorities whilst maintaining excellent service standards.
- Experience supporting clients through renewals, adjustments, and day-to-day servicing activities.
- Ambition to progress into a corporate-focused role with exposure to larger and more complex client programmes.
- CII qualified or working towards qualifications would be advantageous.
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Why This Opportunity?
This is a genuine career development opportunity for someone looking to move from the commercial market into the world of corporate insurance.
You'll gain exposure to larger UK and multinational clients, work alongside experienced Corporate Account Executives and Partners, and receive full training on multinational and global insurance programmes.
If you've established yourself in commercial insurance and are ready for the next challenge, this role offers the opportunity to broaden your experience, develop your technical expertise, and accelerate your career within one of the world's largest independent insurance brokerages.
If you're looking to take the next step in your career within a business that truly values its people and clients, we'd love to hear from you.
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