Account Manager – Climate Tech

Location: London (Zone 1) / Hybrid
OTE: £82,000 – £91,000
Equity Options Available

Are you an exceptional relationship builder who thrives on growing existing accounts and driving real change? Do you want to use your commercial talent to help end the era of single-use waste?

The Mission

Disrupt. Reuse. Scale.

In the UK alone, we generate 10.7 billion items of packaging waste annually. Less than 9% is recycled. At Cauli, we aren't just tweaking the system; we are completely redesigning it.

Our Vision

We dream of a world where reuse replaces single-use food & drink packaging.

We are a fast-growing, UK-based Climate Tech start-up using IoT and AI-driven solutions to make that dream a reality. To date, we have prevented over half a million pieces of waste. Now, we are scaling.

We are looking for a proactive, creative, and highly personable Account Manager to join our team. You won't just be managing clients—you will be their strategic partner, driving engagement, unlocking expansion opportunities, and ensuring our reuse solution becomes indispensable to their operations.

A Note on Our Environment

Let’s be transparent: this is a fast-paced, high-demand start-up environment, and it isn't for everyone. We work in a small, tight-knit team where expectations are high, priorities shift fast, and there are no large corporate safety nets or dedicated account support teams to delegate to. We need a true "do-er"—someone who excels in face-to-face client interactions, loves being out in the field, and thrives under pressure.

The Role

You will own post-sale client relationships across corporate sites, food service providers, and catering partners. Your job is commercial, strategic, and relational: keeping high-demand clients delighted, driving engagement, attending industry events, and growing contract value.

• Account Growth & Upselling: Hit and exceed revenue targets by identifying expansion opportunities, adding new client sites, and securing contract renewals.
• In-Person Client Presence: Build deep, trust-based relationships through regular face-to-face meetings. You will frequently be on-site at client headquarters, walking corporate cafeterias, meeting key stakeholders, and keeping decision-makers fully aligned with Cauli.
• Events & Activations: Represent Cauli at industry expos, client launches, and sustainability events. You will bring high energy whether pitching to executives at a trade show or running user-engagement pop-ups in client locations.
• Creative Adoption Campaigns: Every client culture is different. You will design creative campaign strategies, behavioral nudges, and promotional initiatives to get employees excited about using our tech.
• Translating Data to Value: Use data from our IoT/AI platform to deliver compelling ROI and ESG reports, showing client leadership the exact impact of our partnership.