Wiley
Account Manager - Corporate Subscriptions, Applied Research Intelligence
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Wiley – Corporate Subscription Team: AI-Ready Knowledge Solutions Manager
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, curiosity fuels progress, your voice shapes innovation, and your ambition redefines what’s possible within science and learning. We’re a culture that obsess over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues, and society.
About the Role
The Corporate Subscription team in Wiley’s Applied Research Intelligence Group is seeking a strategic sales professional responsible for helping the world’s most research-intensive companies build AI-ready knowledge infrastructure using peer-reviewed scientific content.
This is a role focused on:
- Managing key corporate accounts across multiple industries
- Developing new business opportunities
- Sales of complex, consultative solutions
You’ll need a value-driven, consultative approach to understand customer needs, craft tailored proposals, and close opportunities.
Primary Responsibilities
1. Strategic Account Management
- Develop and implement territory sales plans to meet/exceed revenue targets
- Uncover customer needs; create/maintain a network of stakeholder relationships across multiple personas
- Build comprehensive account strategies for cross-sell/upsell opportunities
- Prospect for new business opportunities alongside managing existing accounts
- Identify key stakeholder segments and implement strategies for account growth and expansion
- Create data-driven strategies to identify/pursue new opportunities
2. Sales Process & Negotiation
- Influence customers with a value-driven approach throughout the sales cycle
- Execute data-driven negotiation processes and gain consensus
- Negotiate complex deals using solutions across the product portfolio
- Maintain pipeline forecasting in CRM systems and analyze data to guarantee agreement success
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3. Customer Relationship Management
- Serve as the primary point of contact for assigned accounts
- Maintain regular engagement to understand customer goals and objectives
- Apply consultative value-selling to propose solutions
- Partner with Customer Success to ensure measurable customer outcomes
- Deliver exceptional service, exceeding client expectations
4. Market & Customer Intelligence
- Conduct in-depth customer research across sources to identify needs
- Stay current on market trends, industry events, and competitor approaches
- Leverage research to tailor outreach and meeting plans
- Represent Wiley at targeted conferences and customer events
- Track and respond to new trends in AI and corporate innovation
5. Cross-Functional Collaboration
- Work with teams (Marketing, Product, Customer Success) to deliver bespoke solutions
- Present high-stakes value stories aligned with customer needs and budgets
- Maintain consistent communication with legal to accelerate agreements
- Demonstrate high attention to detail; contribute insights and ideas to team members
- Exhibit leadership in sales and marketing discussions
Qualifications & Experience
Experience:
- 5+ years selling/complex account management, preferably in publishing or research-heavy industries
- Proven track record selling to corporate clients, particularly in research/innovation
- Experience handling AI-driven research alliances in corporate settings
- Experience setting revenue targets and exceeding accountability metrics
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Skills & Abilities:
- Highly self-motivated, adaptable and team-oriented
- Creative, innovative and willing to challenge conventional approaches
- Long-term strategic perspective (avoiding short-term transactional sales)
- Strong problem-solving skills for complex negotiations
- Exceptional interpersonal and communication skills (internal/external audiences)
- Sales-oriented mindset focused on attainment/exceeding financial goals
- Ability to functional collaboration under tight deadlines
- Willingness to travel up to 30% of assigned time
Benefits
- Culture of innovation — we drive scientific breakthroughs and redefine entire fields
- Egalitarian workplace, valuing talent, ideas, and mobility
- Meeting-free Fridays forfocused work and professional development
- Robust employee programing for continuous learning/community growth
- Competitive compensation (GBP range: 53,100 – 78,767)
- Comprehensive benefits and fair transparency
About Wiley
Since 1807, we’ve transformed knowledge into discoveries that shape the future. Today, our global team — of innovators, experts, and creators — pushes the boundaries of science, education, and publishing. When you join a culture that values curiosity over bureaucracy, you don’t just observe progress: you accelerate it.
This is an equal opportunity employer. We reject discrimination of any kind and celebrate the power of diverse perspectives.
Apply with your resume/CV to consider — no agencies please. For acceleration, contact Talent Acquisition Support.
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