Network Rail
Account Manager (CTO)
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Who We Are
Duration: Permanent
Salary: £46,701 - £56,963
Contact: If you require any support with your application, please click here for contact details.
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.
If you're ready to make a real difference, we'd love to hear from you!
About The Role
What does the average day look like?
No two days are the same. One day could involve:
- Engaging with academic institutions to explore research opportunities
- Coordinating meetings with industry partners
- Preparing submissions for innovation competitions
- Developing partnership plans
- Reviewing project benefits
- Managing stakeholder expectations
- Supporting communications that showcase the value of ongoing innovation initiatives
A key element of the role is coordinating activity across multiple stakeholders, ensuring actions are progressing, deadlines are met, and opportunities are maximized. Success often relies on influencing and bringing people together rather than directly delivering technical outputs yourself.
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The role requires excellent planning, organization, and relationship management skills, with the ability to keep multiple workstreams moving forward while managing competing priorities and challenging timescales.
A Little Bit About The Team...
You will join Network Rail's Chief Technology Office, a team of around 90 colleagues dedicated to shaping the future of the railway through innovation, technology, and industry collaboration.
The team works closely with rail partners, academic institutions, government bodies, and suppliers to identify opportunities, develop solutions, and accelerate the adoption of new technologies. Collaboration is at the heart of everything they do, creating an environment where ideas, expertise, and innovation can thrive.
This role offers the opportunity to work alongside technical specialists, industry leaders, and research partners while helping to influence the future direction of rail technology across the UK and internationally.
Next Steps
- CV shortlisting will take place after the advert closes, with interviews planned from the week commencing 24th August 2026, subject to business needs.
- Early applications are encouraged, as we may close the advert early due to high application volumes.
We encourage you to review our Safety Vision, as safety is an important part of the culture at Network Rail.
All external offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information.
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Your experience and skills
Who are we looking for?
We are looking for a highly organized and relationship-focused professional who enjoys working with a wide range of stakeholders and building partnerships that create long-term value.
You will have strong stakeholder management, communication, and negotiation skills, with the ability to influence people at all levels and build trust quickly. Experience managing partnerships, projects, programmes, or customer relationships within a complex environment will be highly beneficial.
The ideal candidate will be comfortable handling multiple priorities, coordinating activity across different organizations, and working to tight deadlines. You will also have the ability to simplify complex technical or business information and communicate it clearly to diverse audiences.
Essential Criteria
- Educated to higher-level education, or equivalent qualification in a project management or business management discipline, or demonstrable professional experience
- Successfully able to influence and manage stakeholders, internal and external at all levels
- Excellent communication and presentational skills
- Proven track record of project management delivery
- Strong negotiations skills with the ability to understand customer needs
- Experience in a customer-facing role with a proven track record of meeting KPIs (Key Performance Indicators)
- Demonstrable experience of strong networking capabilities
Desirable
- Railway industry knowledge, including experience of implementing or management of commercial contracts
- Knowledge and experience of investment regulations and budget management
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