Harmonic Operations™ | Certified B Corp
Account Manager | Design-led Interiors | London
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Account Manager | Design-led Interiors | London
The Client
Our client is a highly regarded design-led brand, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally.
Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter.
They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember.
The Role
This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team.
You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness.
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You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same.
Key Duties
- Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects
- Building strong relationships with interior designers and trade clients
- Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use
- Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests
- Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule
- Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle
What the Client Would Like to See (Essential)
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- Previous experience in an Account Manager, Sales Support or Client Services role within a design industry such as furniture, interiors, fashion, architecture, the built environment, lighting or fmcg
- Strong communication skills and confidence working directly with designers, specifiers and commercial clients
- A genuine interest in interiors
- Excellent organisational skills
- Strong numerical and written accuracy
- Professional, proactive and solutions-focused approach
- Ability to work effectively as part of a close-knit office-based team
What We Would Like to See (Bonus)
- Experience working within contract furniture, commercial fit-out or design and build
- Exposure to bespoke furniture projects or made-to-order product environments
- A naturally strong eye for detail and design aesthetics
Location: London
Start-date: ASAP
Salary: £35,000 – £45,000 per annum DOE
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
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