DGI
Account Manager (Dutch-speaking)
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Welcome to DGI!
With offices in Manchester, Ireland, Germany, and the USA, DGI is a full-service Travel Management Company (TMC) specializing in the humanitarian, academic, and not-for-profit sectors. We are proud, passionate, and mindful in our work and about what we do, and we hold these as our Company Values.
As leaders in the Charity, Academic, Humanitarian, and Not-For-Profit sectors, we provide dedicated support to our clients to help them fulfill their missions to make a difference. Our DGI Study Trips (DST) division specializes in educational group travel, working in partnership with Colleges, Universities, and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom.
It's an exciting time to come and join us!
Role: EU Account Manager
We are looking for a Dutch speaker as EU Account Manager to join our Account Management Team to support growth in the EU regions. You will be responsible for managing a portfolio of clients and identifying opportunities to maximize revenue and drive renewal business.
Key Tasks
- Providing an exceptional Account Management service to our clients
- Conducting client visits and developing strong working relationships
- Identifying opportunities and strategies to grow existing accounts and win new business
- Providing analysis of travel purchasing data and identifying cost-saving opportunities
- Preparing and presenting information including RFI’s and Tender Proposals alongside the New Business Team
- Conducting client presentations, web demonstrations, and product training
- Identifying and attending client specific exhibitions and other promotional and networking events
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Skills Required
- Excellent written and verbal communication skills in Dutch and English
- Proven account management experience, ideally working with clients in the not-for-profit, academic, and charity sectors
- Ability to develop and nurture strong working relationships internally and externally
- Ability to offer exceptional support and present, negotiate, and close renewal
- Confident networking and relationship-building skills
- Good organizational, planning, and multi-tasking ability
- Strong IT competency - particularly Excel, Word, PowerPoint, and CRM systems
- Essential to hold a full UK driving license
Benefits
- Salary up to £45k p.a. (pending experience), plus OTE £10k p.a (monthly performance-related bonus)
- 23.5 days holiday (excluding bank holidays), rising to 24.5 days after 1 year’s service
- Birthday Leave (in your birthday month)
- Option to buy or sell additional annual leave
- Healthcare Cash Plan
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme
- Reward scheme and benefits platform
- Enhanced Leave and Pay entitlements above Statutory Minimums
- Please see more benefit details attached in the Supporting Document
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If you are interested in our role and meet the requirements above, then please do get in touch. This role requires regular travel to our Manchester office and to Europe, and the hours of work are Monday – Friday, 8.45am – 5.30pm (UK time). Our office is based in Manchester City Centre, and we offer a hybrid working pattern of 3 days office (Tuesday – Thursday) and 2 days working from home (Monday and Friday) or more remote working (in the UK) if you are located further out.
We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.
Please visit our company LinkedIn page https://www.linkedin.com/company/dgi-travel/ to learn more about us and what we do.
Our Values
- PASSIONATE: We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.
- BOLD: We embrace innovation and challenge the status quo to deliver outstanding results.
- MINDFUL: We prioritize sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.
We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.
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