C&M Travel Recruitment
Account Manager – Dutch Speaking
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Account Manager – Dutch Speaking, Travel, UK Wide Hybrid Opportunity
Location: Hybrid from one of a number of UK locations.
Salary: Negotiable
Type: Permanent, Full-time
Are you an experienced Travel Account Manager who speaks fluent Dutch and English and enjoys building long-term client relationships?
We’re looking for a Dutch-speaking Account Manager to manage and grow a portfolio of corporate travel clients. This is a commercially focused role where you'll act as a trusted partner to your clients, helping them optimise their travel programmes, improve service and technology, identify savings and unlock new opportunities.
Native or professional-level Dutch and English is essential.
The Role
You'll be responsible for:
- Building strong, multi-level relationships with corporate travel clients through regular contact and face-to-face meetings.
- Developing and delivering bespoke account development plans aligned to client objectives.
- Understanding each account's strategic importance and identifying opportunities for growth.
- Leading regular client reviews, using data and insight to demonstrate value and recommend improvements.
- Identifying opportunities for cost savings, service enhancements and increased efficiency within client travel programmes.
- Managing the commercial aspects of accounts, including contract value, income streams, billing and renewals.
- Promoting additional products, services and technology to enhance the client proposition and grow account revenue.
- Supporting clients with technology adoption and training.
- Keeping accurate client records and interactions within the CRM.
- Working closely with Sales, Implementation and wider internal teams to deliver solutions and resolve client issues.
- Representing the business professionally across the UK and Netherlands.
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About You
You'll ideally have:
- Native or professional-level Dutch and English.
- Proven account management or high-level customer service experience within the travel industry, ideally corporate travel/TMC.
- Experience managing and developing complex, multi-level client relationships.
- Strong account planning and relationship management skills.
- Experience using CRM systems and interpreting MI, business intelligence and performance data.
- A commercial mindset with the ability to identify opportunities for account growth and additional revenue.
- Excellent problem-solving and decision-making skills, with the confidence to work independently.
- Strong organisation and time-management skills, with the ability to manage deadlines and multiple priorities.
- A proactive, client-focused approach and a genuine commitment to getting things done.
- Flexibility and willingness to travel regularly across the UK and to the Netherlands.
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The Opportunity
You'll join an established, international travel management business where technology, service and client relationships sit at the heart of the proposition.
If you're a commercially minded Account Manager who can build trusted relationships with Dutch-speaking corporate clients and deliver genuine value, this could be an excellent next step.
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