Springboard Success
Account Manager
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Account Manager – B2B Events
Salary: £33,000–£35,000 + £50,000+ OTE
Location: London / Hybrid
Contract: Permanent, Full-Time
We’re working with a leading international B2B events business looking to hire an Account Manager to join its growing life sciences portfolio.
This is a particularly good opportunity for someone who is relationship-led rather than purely sales-driven. The role is approximately 60% account management and 40% delegate sales, with a strong focus on looking after existing sponsor clients, delivering an excellent service and building long-term relationships.
You’ll work closely with the Sponsorship team, acting as a key point of contact for clients and helping ensure they get maximum value from their involvement in the events.
The Role
You’ll be responsible for:
- Managing relationships with a portfolio of sponsor clients
- Acting as a key point of contact throughout the event cycle
- Working closely with the Sponsorship team to understand client objectives and contractual deliverables
- Building strong, consultative relationships with clients and senior stakeholders
- Helping sponsors identify the companies and individuals they most want to meet
- Coordinating introductions and meetings between sponsors and relevant senior attendees
- Ensuring agreed meetings, introductions and other account deliverables are successfully fulfilled
- Managing multiple client accounts simultaneously and keeping clients updated throughout the process
- Working collaboratively with sales, marketing, audience development and operations teams
- Supporting delegate sales and audience acquisition across the portfolio
- Engaging senior professionals across biotech, pharma, healthcare, investment and related life sciences markets
- Maintaining accurate CRM and account information
- Supporting client retention, renewals and future account growth through a consistently high level of service
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The role has a real white-glove client service element, with responsibility for managing sponsor relationships from onboarding through to the event and ensuring the right introductions and meetings happen.
What We’re Looking For
We’re looking for someone who genuinely enjoys account management, client service and relationship building.
You could come from an events background, but we’re also open to people from other B2B environments who have experience managing clients and commercial relationships.
You’ll ideally have:
- Account management, client services or relationship management experience
- Strong communication and stakeholder management skills
- Confidence working directly with clients and senior professionals
- Excellent organisation and attention to detail
- The ability to manage multiple accounts and deadlines at once
- A proactive, customer-focused approach
- Good commercial awareness
- Experience working with CRM systems
- The confidence to pick up the phone and develop relationships with new and existing contacts
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The Person
This role would particularly suit someone who is:
- Relationship-focused – you genuinely enjoy getting to know clients and building trust
- Customer-service driven – delivering a great experience matters to you
- Commercially aware – you understand the importance of retention, renewals and account growth
- Highly organised – you’re comfortable juggling multiple clients and moving parts
- Proactive – you spot what needs to happen and take ownership
- Confident and polished – comfortable communicating with senior clients and stakeholders
- Collaborative – happy working closely with different commercial and event teams
You do not need to be an aggressive salesperson to succeed in this role. It’s much more suited to someone who gets satisfaction from looking after clients, solving problems and developing relationships, while still being comfortable working towards commercial targets.
Why Apply?
You’ll join an established international events business with a strong presence in the life sciences market and work closely with major sponsor clients and senior industry leaders.
With a £33,000–£35,000 basic salary and £50,000+ OTE, it offers strong earning potential while still being a genuinely relationship-led account management position.
Interested? Apply via LinkedIn or get in touch for more information.
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