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Account Manager – Banking, Payments & Lending
📍 Location: London or Cardiff (Hybrid: 2 days per week in office)
✈️ Travel: This role requires regular travel to meet customers and attend business meetings.
About The Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.
About Our Team
Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.
About The Role
We are looking for a commercially minded Account Manager to manage and grow a portfolio of Banking, Payments and Lending customers.
This role is responsible for driving revenue growth, strengthening executive-level relationships, and identifying opportunities to expand customer investment across our extensive solutions portfolio.
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Working closely with Product, Customer Success, Sales Specialists and Leadership teams, you will develop strategic account plans, uncover growth opportunities, and position solutions that deliver measurable business outcomes for customers.
Success in this role requires strong relationship-building skills, commercial acumen, and the ability to navigate a complex, matrixed environment while managing multiple stakeholders.
Responsibilities
- Develop and grow a portfolio of Banking, Payments and Lending customer accounts.
- Build trusted relationships with senior decision-makers and executive stakeholders.
- Identify and deliver upsell, cross-sell and expansion opportunities across the LexisNexis Risk Solutions portfolio.
- Create and execute strategic account plans that support customer growth and retention.
- Conduct regular business reviews and customer meetings to understand priorities and align solutions to business needs.
- Collaborate with Product, Customer Success, Solutions Consulting and Sales teams to deliver value-driven outcomes.
- Maintain accurate forecasts, pipelines and account plans using CRM tools.
- Monitor industry trends, customer challenges and market developments to identify new commercial opportunities.
Requirements
- Proven experience in Account Management, Strategic Account Management, or Enterprise Sales. Experience managing and growing complex customer relationships.
- Experience selling or managing complex technology, SaaS, data or risk-based solutions.
- Strong commercial mindset with a track record of delivering revenue growth and customer retention.
- Ability to build credibility with senior stakeholders and decision-makers.
- Excellent communication, presentation and negotiation skills.
- Strong organisational skills and the ability to manage multiple priorities effectively.
- Experience working across cross-functional teams within a matrixed organisation.
- Proficiency with CRM tools and Microsoft Office applications.
- Ideally, experience working with Banking, Payments or Lending organisations.
- Knowledge of Fraud, Identity, Financial Crime, Compliance, Risk, Data or Analytics solutions.
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Working for you
We know that your wellbeing and happiness are key to a long and successful career.
Learn more about the LexisNexis Risk team and how we work here.
Why Join Us?
- Be part of a growing and successful international business.
- Work with colleagues across multiple countries and functions.
- Enjoy opportunities for professional development and career growth.
- Contribute to solutions that help organisations manage risk and make informed decisions.
- Benefit from a collaborative and inclusive working environment.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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