The businesses of Merck KGaA, Darmstadt, Germany
Account Manager - EMEA
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Join a driving force in cell & gene therapy. We’re seeking a passionate Field Account Manager to identify new business opportunities, nurture key relationships, and accelerate market access for our transfection and viral vector production solutions across mainland Europe.
The Role
- Own the opportunity pipeline from first contact to closed deal, forecasting sustainable growth.
- Build and leverage strong relationships with stakeholders in the cell & gene therapy space to accelerate adoption and market access.
- Collaborate with field application scientists and channel partners to shape regional strategy and execute proposals and projects on time.
- Represent the company at industry events and conferences, elevating brand presence.
- Maintain accurate account records, support territory planning, and drive pipeline development.
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What You’ll Do
- Engage new prospects and nurture existing customers; manage opportunities and forecast revenue.
- Align cross-functional teams (FAS, Customer Support, Quality, and Regulatory) to meet customer needs and ensure timely delivery.
- Partner with distributors or channel partners to expand reach and impact.
- Track market trends, regulatory challenges, and drug asset pipelines to inform strategy.
- Deliver compelling proposals, post-sale support, and ongoing relationship management.
Who You Are
- Bachelor’s degree in Life Sciences or related field; 2–4+ years in life science sales or account management.
- Deep understanding of the cell & gene therapy landscape, including upstream workflows at scale and regulatory considerations.
- Proven network and knowledge of Europe’s CGT ecosystem; established relationships are a plus.
- Experience working with distributors or channel partners.
- Knowledge of transfection or viral vector workflows.
- Proficient in CRM (e.g., Salesforce) and comfortable with data-driven selling.
- Collaborative, self-motivated, strategic, and confident in field execution.
- Fluent in English; additional European languages are advantageous.
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What We Offer
- A diverse, inclusive, and high-performance culture that values curiosity and collaboration.
- Opportunities for growth and development in a dynamic, cutting-edge field.
- Competitive compensation, benefits, and a supportive work environment.
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