Translux International Ltd.
Account Manager for TV production
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Company Description
Translux International Ltd., established in 1987, is a privately owned company specialising in facilities trailers and technical trucks for the film and television industry. For over 35 years, the company has focused on delivering high-quality equipment and exceptional service while operating with integrity and care. Translux has extensive international experience, having supported hundreds of productions in 25 countries across five continents. The company operates Europe’s largest and most comprehensively equipped fleet, offering clients a wide range of specialist vehicles. Its strong track record and client loyalty reflect long-term partnerships with leading production crews and actors worldwide.
Role Description
The Account Manager role is an on-site role based in Bridgend, Wales, but must be prepared to travel to other locations and divisions.
This role oversees day-to-day account management for television production clients, acting as the primary point of contact to understand requirements, coordinate bookings, and ensure seamless day-to-day management of facilities and base crew.
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Responsibilities
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- Plan and schedule resources
- Liaise with internal operations and logistics teams
- Monitor project progress
- Address any issues that may impact production timelines or service quality
- Prepare quotations
- Track budgets
- Maintain accurate documentation
- Analyse account performance to identify opportunities for improvement
The role also involves building strong client relationships and supporting continuous enhancement of service standards in line with company values.
We are seeking
- Someone who is dedicated to providing service excellence all the time, every time
- Strong account management and people management skills to build client relationships and coordinate with internal teams
- Relevant experience in film or television production environments, especially dealing with facilities or technical services, is highly beneficial
- Excellent communication and negotiation skills, with the ability to resolve issues calmly under time pressure
- Sound environmental judgement in planning and decision making
- Demonstrate an understanding of accessibility and inclusive practices which support equitable participation
- Strong organisational skills, attention to detail, and the ability to prioritise tasks in a fast-paced, deadline-driven setting
- Proficiency with standard office software and basic reporting tools; familiarity with industry-specific scheduling is an advantage
- A background in production management, media, logistics, or a related field, or equivalent professional experience, is preferred
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