AKA Communications
Account Manager - Hospitality and Travel
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PR Account Manager (Hospitality & Travel)
AKA Communications
London Area, United Kingdom
Hybrid, Full-time
Who We Are:
AKA is a London-based communications agency, with an additional office in Dubai serving the GCC region, that services every aspect of today's complex and evolving media landscape. We live and breathe stories about food, drink, travel, hospitality, and wellness on both local and global levels. We are fiercely independent and fully integrated, delivering tailored public relations, marketing consultancy, digital and social media management, partnerships, event production, and business development. Our PR strategists are fluent in the language and culture of luxury, working within a non-hierarchical, inclusive culture that gives our team space to think creatively. We are a close-knit, ambitious team with a strong reputation for creative thinking and highly personal client service. With a strong global network, creating bespoke strategies, brand positioning, and high-impact media coverage, our clients include five-star hotels, luxury resorts, fine dining establishments, members' clubs, chef-led restaurants, drinks brands, and premium travel experiences.
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Who You Are:
An Account Manager with 4 to 6 years of PR experience to lead across luxury lifestyle and hospitality clients. This is not an entry-level role. You will act as the senior day-to-day point of contact for client founders, CEOs, and Managing Directors, working closely with the Founders, and take ownership of running multiple accounts in a busy agency environment. There will also be opportunities for travel to our international client locations as well as the Dubai office as part of the role.
Key Responsibilities:
Public Relations:
- Secure regular, high-quality press coverage across all accounts on an ongoing basis
- Write quality, grammatically flawless media materials
- Build and maintain sharp, relevant press lists
- Develop press contacts through frequent communication and face-to-face meetings
- Research forthcoming features through proactive, ongoing contact with the media
- Identify trends and creative feature angles; lead brainstorms
Client Management & Relations:
- Develop and maintain strong client relations at all times
- Call clients regularly, keeping them updated and informed
- Prepare all materials required for meetings, including agendas
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Team Management:
- Meet regularly with the Directors to plan strategy, flag opportunities, and report on results
- Ensure your team delivers work responsibly, on time, and to a professional standard, including administration
- Monitor and assess junior team members' performance, feeding back to the Directors
Skills and Experience:
- 4 to 6 years of PR experience, with a proven track record across hospitality and travel clients
- Genuine media contacts across national consumer and trade press, particularly food, drink, travel, and lifestyle
- Established relationships within our areas of focus, including members' clubs, chef-led restaurants, and drinks brands
- Track record of managing multiple accounts in a busy agency environment
- Strong client relationship skills, with a track record of long-term client retention
- Confident presenting skills, comfortable holding a room
- Excellent organisation and attention to detail
- Strong writing skills with a proven ability to convert pitches into coverage
- Experience managing and developing junior team members
Experience of creating decks and pitching for new business
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