Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

For almost 50 years, ImmunoDiagnostics, previously known as Phadia, has maintained global leadership in allergy testing and become one of the world’s leading autoimmune disease test providers. We develop, manufacture and market complete blood test systems to support the clinical diagnosis and monitoring of allergy asthma, and autoimmune diseases. Furthermore, we bring efficiency to labs worldwide through a complete range of laboratory systems based on a technology commonly recognized as the gold standard.

Location

Ideally based in Sheffield, Nottingham, Leeds or Northampton, with travel across the assigned territory.

Discover Impactful Work

As the Account Manager for the full immunodiagnostic product portfolio, your responsibilities will include maintaining existing business and growing the Allergy & Autoimmune market in line with agreed targets.

A Day in the Life

• You will manage and grow customer accounts across your territory, working alongside Marketing, Clinical, Technical Services and Application Specialist teams.
• You will develop customer relationships, manage contracts and tenders, participate in forecasting and planning activities, and ensure accurate and timely account management through SFDC.
• Maintain existing business and grow the Allergy & Autoimmune market as per agreed targets.
• Deliver on agreed company and individual metrics.
• Develop, successfully implement and maintain accurate and up-to-date account plans and customer details in SFDC alongside Marketing, Clinical, Technical Services and Application Specialist teams.
• Ensure all activities and meetings are logged in an accurate and timely manner within SFDC.
• Own and successfully negotiate contracts, including capital sales and reagent rentals, and ensure service contracts are handled and led in a timely manner working alongside the Contracts & Tender and Tech Service team.
• Own the Tender response on your territory and engage with primary MSPs (Managed Service Providers), conducting site visits and business reviews on a regular basis.
• Actively participate in forecasting and planning activities applying Thermo Fisher Diagnostics tools including, but not limited to, SFDC and Power BI.
• Support Cost Per Reportable (CPR) customers with onsite stock checks.
• Develop and engage with Key Opinion Leaders across your territory.
• Feedback market intelligence to Sales Manager, Marketing and Finance as the need arises.
• Communicate effectively with all parts of the organization.
• Ensure compliance with internal Quality Processes and CRM (eg SFDC).
• Customer-facing role with expectation that the majority of time will be spent with customers face to face, with 50-75% travel.
• Attend internal & external meetings and events as required.