Your Digital Future Ltd | Digital Recruitment Specialists | B Corp Certified
Account Manager
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Account Manager
Hybrid - Devon based (two days in office)
Ready to take genuine ownership?
You'll join a dynamic, established agency with a talented, high-performing team, working with a portfolio of clients across a range of exciting projects and campaigns. You'll be trusted to take the lead, make things happen and build strong, long-term client relationships.
Previous agency experience is highly desirable, and we're looking for someone who is confident managing clients, coordinating delivery and spotting opportunities to add value and grow accounts.
What you'll be doing
- Own a portfolio of client accounts and act as the primary point of contact
- Build strong, trusted relationships through proactive, value-led communication
- Lead client meetings, reporting and planning sessions
- Coordinate internal teams and own the delivery of marketing activity
- Manage timelines, priorities, budgets and client expectations
- Monitor account performance, utilisation and profitability
- Use data and reporting to provide insight and recommendations
- Contribute to account strategy and challenge client thinking
- Identify opportunities to grow and develop your accounts
- Support proposals, growth plans and new opportunities
- Provide guidance to Account Executives and contribute to improving agency processes
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What we're looking for
You'll be a confident, organised and commercially aware Account Manager who enjoys taking responsibility and getting things done.
Ideally, you'll have:
- Previous agency Account Management experience
- Experience managing multiple clients, projects or campaigns
- Strong communication and relationship-building skills
- Confidence leading client meetings and managing expectations
- Excellent organisation and project management skills
- Commercial awareness, including budgets and account profitability
- A proactive, solutions-focused approach
- The ability to turn performance data into meaningful recommendations
- A genuine interest in understanding clients' businesses and objectives
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Why join?
You'll have the opportunity to work alongside a high-performing, talented team within an established and growing agency, with the autonomy to make decisions and develop your own client portfolio.
You'll also have:
- A clear progression pathway
- Genuine responsibility and ownership from day one
- The opportunity to become more strategic and consultative with clients
- A collaborative, supportive agency culture
- Hybrid working
- The opportunity to play a key role in the continued growth of the agency
If you're ready to get stuck in, build great client relationships and progress your career within a high-performing agency, we'd love to hear from you.
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