Account Manager Lead

• YoY revenue growth of schools in London.
• YoY Active school growth of schools in London.
• YoY School retention - Growth of schools in new markets.
• Effective marketing and new business campaigns with how we attract schools & staff.
• Resourcing efficiency and prioritisation; candidates vetted and placed.
• Platform adoption % of Zen Educate features.

Requirements

• Prior management experience of at least one year, with direct line management of more than two people.
• Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges.
• Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field.
• A history of rapid career growth and be excited about further growth opportunities.
• A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration.

🎁 What’s in it for you?

• Competitive salary + ownership in the company.
• 25 days holiday + all the usual UK public holidays.
• 1:1 coaching to keep you growing personally and professionally.
• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.
• Meaningful work - this isn’t just another SaaS tool; you’re literally helping schools save money and pay teachers more.

🌱 How We Hire

We like to hire fast and onboard well. Here’s what you can expect:

• Quick chat with our recruiter: to get to know you and cover the basics.
• Role-focused conversation: we’ll talk about how you approach account management, building relationships, and hitting targets.
• Practical Task and role play: to see how you’d think on your feet with a realistic school conversation.
• Culture chat with the team: making sure it’s a good fit both ways.

We’re direct and transparent. If it’s a yes, great! If it’s a no, we’ll let you know quickly.

💜 Diversity and Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.

We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.

We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

Due to the high volume of applications, we regret that we are unable to provide individual feedback on initial submissions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.