Oasis Plants
Account Manager - London or Sandbach
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Reports to Sales Director
Location: Sandbach HQ or London
Hours: 8:00–5:00, Mon–Fri
Salary: DOE + commission
Job Purpose
We're looking for an Account Manager to own and grow a portfolio of our existing client relationships — retaining what we've already won, while finding new opportunities to upsell and cross-sell into additional sites within those same companies. That means you'll need to be comfortable making a genuinely cold approach too: reaching out to a new decision-maker at a client's other office or site is very much part of the job, just within companies where we already have a foot in the door. Expect a healthy mix of time in the office and out visiting clients face to face.
The accounts in your portfolio are yours to run end to end — you're the person the client picks up the phone to, and the one who spots the next opportunity, whether that's within a site you already manage or an entirely new office within the same company, before anyone else does. If you get genuine satisfaction from watching a relationship grow over time, this is the role for you.
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Key Responsibilities
- Own and grow a portfolio of existing client accounts, building relationships that go beyond the day-to-day contact
- Proactively identify and develop new opportunities within your accounts, increasing overall spend and account value
- Present and pitch additional products and services to existing clients as their needs evolve
- Keep the CRM accurate and up to date, logging account records, opportunities, and next steps
- Resolve client issues quickly and professionally, protecting the relationship and our reputation
- Hit and exceed account growth targets, working closely with the wider sales team where opportunities extend beyond your own accounts
Requirements
- Proven experience as an account manager or in another client-facing relationship or sales role
- A track record of growing existing accounts, not just maintaining them
- Comfortable making a cold approach to a new contact or decision-maker within a company we already partly serve
- Confident presenting and pitching to existing clients, comfortable spotting and developing new opportunities within an account
- Strong negotiation and problem-solving skills, with the ability to handle and resolve client issues professionally
- Experience using a CRM to manage accounts and pipeline
- A collaborative team player, comfortable working with the wider sales team to convert opportunities that extend beyond your own portfolio
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Personal Attributes
Humble — no ego, happy to muck in and support the wider team. Hungry — driven to grow every account, never content to let a relationship sit still. Smart — sharp, adaptable, and quick to understand a client's real needs.
What You'll Get
- A competitive salary, dependent on experience, plus an established bonus and commission scheme
- 25 days annual leave, plus bank holidays
- Strong career progression — annual reviews with performance-based salary increases
- Free Friday lunches
- A genuine opportunity to shape your own success within a fast-growing, ambitious team
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