Creed Comms
Account Manager
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At Creed Comms, we work with some of the UK’s largest employers to help them attract, recruit and retain the talent they need to thrive. We’re a secure and growing talent communications, advertising, and media agency that’s 100% employee-owned. And it’s our vision to be the most admired, thanks to our strong business, talented people, and unbelievable results.
Role
Due to a year of growth and several new client wins, we are recruiting an Account Manager to join our Client Success team. Your role here will be to:
- Build highly trusted, reliable, responsive, and proactive client relationships
- Support across some of our most valuable and long-standing clients
- Manage the day-to-day execution of advertising campaigns and BAU work, ensuring tasks flow smoothly between the agency and the client on time and on brief
- Take detailed client briefs, manage schedules, and liaise directly with our partners, from job boards to videographers
- Maintain perfect account hygiene, ensuring tracking dashboards, POs, and reporting data are strictly up-to-date and accurate
- Create and analyse precise end-of-campaign reports and actively listen during client calls to spot potential opportunities that are mutually beneficial
- Ensure seamless delivery, working within agreed SLAs and producing work and communications of high quality.
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You will need proven experience in an agency, marketing, or client service environment. It is important that you:
- Possess exceptional organisational skills to juggle multiple campaigns, briefs, and deadlines
- Are a clear, confident, and professional communicator on daily client calls, face-to-face meetings, and emails
- Have rigorous attention to detail, meticulously checking work before it goes to the client or your colleagues
- Are highly proactive, chasing internally and externally to keep projects moving forward
- Maintain a positive, resilient, and solution-focused attitude when challenges or shifting priorities arise
- Demonstrate a high level of proficiency in mathematics and English.
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Our Total Rewards Package Is Generous. You’ll Have a Voice In The Business, a Share In Our Profits, And Benefit From Real Investment In Your Development And Wellbeing. Our Perks Include
- 28 days’ holiday + bank holidays + Christmas closure + your birthday off
- Bonus scheme of up to 20% of base salary
- Tax-free profit share & quarterly team bonuses
- £500 training allowance, SMART objectives & regular PDRs
- And we're 2 mins from Altrincham centre, tram/trains
- Plus, too many socials to mention!
Initial informal online interview, followed by one or two in-person interviews.
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