MSD
Account Manager - North-East England and South-East Scotland
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Job Description
With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company.
Account Manager – North East England and South East Scotland
Due to internal promotion we have a rare and exciting opportunity to join our high performing companion animal team.
As a field-based Account Manager Animal Health within a defined and well-established territory covering South-East Scotland and North-East England you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products as well as delivering an outstanding level of customer service to our customers.
The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth. You will be skilled in quickly creating and building trusted partnerships with your assigned customers, working with many stakeholders within veterinary practice in order to maximize the potential within these accounts.
Responsibilities
- Assessing, forecasting, developing strategic plans and reviewing sales to achieve quarterly and annual targets.
- Taking ownership and accountability for all activity within assigned accounts and territory - planning and organizing time and resources effectively to meet objectives and required call rates in your territory.
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers.
- Effectively managing internal relationships to provide the optimal level of service for your customers.
- Building long-term sustainable and profitable relationships with all relevant personnel in veterinary businesses.
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customer in a veterinary business.
- CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records.
- Ability to adapt to both business and customer needs when required in order to align with business requirements.
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Desired Behaviours and Skills
- Highly skilled in strategic planning and forward thinking in order to deliver on your goals. Ability to effectively and autonomously succeed in your area.
- Passionate about delivering on sales targets and motivated to succeed to ensure sustainable growth for both our company and for our customers.
- A true team player. You will be joining a high-performing and successful team who regularly look to each other for support and guidance, regularly sharing best practice and thrive on seeing the rest of the team succeed.
- You are passionate about our exciting portfolio of pioneer products and have experience of successfully launching new products.
- You are commercially savvy, understanding how different customers make decisions and use your knowledge, expertise and relationships to maximize on opportunities and deliver excellent customer service.
- Always act with ethics, honesty and integrity.
Successful Candidates will demonstrate:
- A sales background in Animal Health/Human Health or B2B industry.
- Strong business acumen.
- A confident approach-able to ask for commitments and ask direct questions.
- Rapid rapport building with excellent communication, networking and interpersonal skills.
- Competency and confidence presenting.
- A team player.
- Proficient with Microsoft.
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Required Skills
- Account Management
- Account Strategies
- Business-To-Business (B2B) Sales
- Consultative Selling
- Customer Communications
- Customer Engagement
- Financial Acumen
- Lead Generation
- Leasing
- Product Knowledge
- Relationship Management
- Sales Forecasting
- Sales Strategy Development
- Strategic Thinking
- Technical Product Sales
Preferred Skills
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status
- Regular
Relocation
- No relocation
VISA Sponsorship
- No
Travel Requirements
- 75%
Flexible Work Arrangements
- Remote
Shift
- Not Indicated
Valid Driving License
- Yes
Hazardous Material(s)
- N/A
Job Posting End Date
- 09/23/2026
A job posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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