UniHomes
Account Manager (PBSA/BTR)
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Account Manager (PBSA/BTR)
Location: Field-based / Remote | Salary: £40,000 + car allowance + commission (OTE £50,000+)
About the Role
Are you a highly driven Account Manager with proven experience in the Purpose-Built Student Accommodation (PBSA) or Build-to-Rent (BTR) sector, ready to make a mark? Reporting directly to the Head of Client Acquisition (PBSA/BTR), this pivotal role will establish UniHomes' presence in critical new markets as we launch our innovative rental advertising product.
UniHomes—a fast-growing PropTech leader—is scaling rapidly into PBSA and BTR, and you’ll play a key role in shaping this new direction. As our dedicated Account Manager, you’ll be the linchpin for partner success, driving engagement and performance across these high-growth sectors.
Responsibilities
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Strategic Partner Engagement
- Develop and maintain high-value relationships with key decision-makers in PBSA and BTR operators.
- Act as the primary strategic point of contact, leading discussions on performance optimisation and new opportunities.
- Conduct minimum 10 impactful meetings per week, including:
- In-depth account reviews
- Strategic follow-ups
- Platform training sessions
- Represent UniHomes at industry networking events and conferences to strengthen relationships.
-
Performance & Growth Optimisation
- Proactively monitor and improve listing performance, ensuring maximum visibility, accuracy, and competitiveness.
- Deliver insightful reports and data-driven recommendations to boost partner conversion rates.
- Provide weekly performance updates and comprehensive reports to the Head of PBSA and BTR.
-
Portfolio Excellence
- Maintain full compliance and excellence in partner listings, including:
- Updated pricing, availability
- High-quality rich media (images, virtual tours)
- Comprehensive property information
- Ensuring listings exceed platform standards.
- Collaborate on promotional strategies, including seasonal pricing adjustments.
- Maintain full compliance and excellence in partner listings, including:
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- Internal Collaboration & Innovation
- Work seamlessly with product, content, and marketing teams to resolve client needs and drive platform improvements.
- Identify and implement process enhancements that enhance partner satisfaction and operational efficiency.
Flexible Work Model
This role offers the best of both worlds:
- Remote work (first half of the year) to establish foundational strategies and relationships.
- Field-based (later in the year), with national travel (up to 3 days/week + overnight stays) as the business enters peak season.
Requirements & Skills
- Minimum 3 years of hands-on B2B Account Management experience (preferably in property or tech).
- Exceptional relationship-building and stakeholder engagement skills.
- Strong commercial mindset, with a data-driven approach to revenue growth.
- Proficiency in property management systems and CRM platforms (Salesforce preferred).
- Highly organised, balancing multiple accounts with meticulous attention to detail.
- Confident communicator, capable of articulating complex information (both verbally and in writing).
- Full UK driving licence (essential due to travel requirements).
Desirable Experience
- Direct experience in PBSA or BTR sectors.
- Background in PropTech, SaaS, or online marketplaces.
- Familiarity with occupancy strategies, revenue management, and seasonal trends.
- Experience with the international student market.
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About UniHomes
At UniHomes, we transform the student rental experience. As the market-leading advertising platform and utility provider, we offer a simple, seamless solution for accommodation.
Since 2015, we’ve expanded rapidly—operating in 60+ UK cities, partnering with 1,000+ agents, and backed by Macquarie Capital and LDC. Our mission? To deliver the best, most stress-free rental journey for students and a streamlined partnership experience for operators.
Our culture is built on collaboration, creativity, and growth, with our office located in Sheffield City Centre. WE have been recognised as:
- EY Entrepreneur of the Year Finalist
- Deloitte UK Technology Fast 50
- Great Place to Work® certified
- Living Wage Employer
Join Our Team
Our core values guide us:
- Lead the Way
- In It Together
- Customers Matter
- Keep It Simple
- Rise Above Challenges
- Make It Happen
Why Work Here?
- Competitive salary + commission + car allowance (OTE £50,000+).
- Remote flexibility + national field-based travel opportunities.
- Comprehensive benefits, including:
- Free breakfast/drinks/snacks
- State-of-the-art office in New Era Square
- Enhanced pension, healthcare, and Employee Assistance Programme
- Career progression, training schemes, and awards
- Events, discounts, and additional perks
- Diverse, inclusive team—we thrive on unique perspectives.
Note: Applicants must have the legal right to work in the UK. We regret no visa sponsorship is available.
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