Kineo Connect
Account Manager - SaaS
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Account Manager – Automotive Software (SaaS)
Midlands · Hybrid, field-based with UK travel · £35,000–£40,000 base + car + uncapped OTE (~£55k)
About the job
Good account managers keep customers happy. The best ones spot where fresh revenue is sitting and go and get it. That is the person this role is built for.
An established automotive software business, one of the platforms dealers actually run their operations on, is hiring an Account Manager for its mid-market customer base. Fresh off an acquisition, investing hard in the product, rolling out new AI tools and expanding fast in the US. You would own a portfolio of dealer accounts across the UK: keep them, grow them, and bring in extra revenue through upsell, cross-sell and renewals.
This is not a new-business role and there are no cold-call targets. It is not passive account-minding either. You will know the product well enough to spot the gaps, ask the right questions, and turn a good relationship into a bigger one.
What you'll do
- Own a portfolio of mid-market dealer accounts: retention, growth and renewals.
- Spot upsell and cross-sell opportunities across a broad, capable platform, including new AI modules, and act on them.
- Run business reviews, get customers using more of what they already pay for, and introduce what they do not yet have.
- Be out on the road with customers across the UK, and back in the Midlands office on the quieter weeks.
- Feed what you hear in the field back to product and the commercial team.
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What you'll bring
- Account management, customer success or account-based sales experience in SaaS or software. That is the essential.
- Commercial instinct: you understand that how you run an account drives revenue, and you actively look for it.
- Confidence managing mid-market relationships and talking to senior stakeholders.
- Happy on the road, and Midlands-based so you can get into the office when the diary is quiet.
- Automotive software or DMS experience is a bonus, not a must. If you have done SaaS account management well in another sector, they will teach you the product.
The package
- £35,000 to £40,000 base, depending on experience.
- Uncapped OTE around £55k. That is roughly £20k of realistic on-target commission on top of base, with no ceiling above it.
- Company car and mileage covered.
- A brand-new Midlands office, serious product investment, and a business scaling internationally after a recent acquisition.
- Two seats open: one permanent and one 12-month fixed-term contract. Same role, same package.
Why it's worth a look
Automotive software is moving fast, and this business is one of the names setting the pace: recently acquired, investing hard, and growing quickly in the US. Get in now and you grow with it. A real portfolio to build on, uncapped earnings, and the room to turn account management into something genuinely commercial.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Sound like you? Apply today, or for a confidential chat about the role, contact: Conor Horton: conor.horton@kineorecruitment.com
Kineo Connect: we are the human element in recruitment, combining deep market expertise with a personal touch. We place exceptional commercial talent across automotive, mobility and technology into roles where they can build something. Discover the difference of working with an agency that is agile, ethical, and fully invested in your success.
Visit our website: www.kineorecruitment.com
Connect with us on LinkedIn: Kineo Connect
Keywords: Account Manager, Account Management, Customer Success Manager, CSM, Account Executive, SaaS Sales, Software Sales, Automotive Software, DMS, Dealer Management System, Automotive Retail, Aftersales, Upsell, Cross-sell, Renewals, Mid-Market, Midlands, Birmingham, Solihull, Coventry, Uncapped OTE.
GDPR & Data Protection Compliance: By submitting your application, you agree to the processing of your personal data for recruitment purposes by Kineo Connect on behalf of our client, in accordance with our privacy policy and applicable data protection regulations, including UK GDPR. We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
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