Indigo Business Services Ltd
Account Manager/ Sales Consultant
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Company Description
Indigo Business Services Ltd is a leading training and development consultancy, providing globally recognised learning solutions and customised management development programmes. As the exclusive UK distributor for the Think on Your Feet® suite of workshops and Dr. Edward de Bono programmes, Indigo offers a portfolio of high-impact communication and thinking skills courses. Solutions are delivered through public workshops, in-company events, and train-the-trainer options to support individual, team, and organisational development. Key offerings include Think on Your Feet®, Writing Dynamics™, The Skilled Presenter™, Edward de Bono’s Six Thinking Hats®, Lateral Thinking, and Stakeholder Engagement Simulation™. Indigo works closely with clients to design flexible, practical learning experiences that address real business challenges.
Role Description
The Account Manager/Sales Consultant is a full-time hybrid role based in Kingston Upon Thames, with a blend of office and work-from-home flexibility. The role involves managing existing client relationships, identifying new business opportunities, and promoting Indigo’s portfolio of training and development solutions. Day-to-day responsibilities include:
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- Conducting sales calls and online meetings
- Preparing proposals
- Managing the sales pipeline
- Following up on leads generated through marketing and referrals
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The Account Manager/Sales Consultant will collaborate with the delivery and operations teams to schedule workshops, ensure smooth programme implementation, and maintain high levels of client satisfaction. The role also includes:
- Maintaining accurate CRM records
- Contributing to sales campaigns
- Providing feedback on market trends and client needs
Qualifications
- Strong interest in account management, client relationship building, and consultative selling.
- Ideally some experience in business development, including lead generation, opportunity qualification, and closing sales.
- Strong communication skills, including professional email writing, phone and video call communication, and presentation skills.
- Ability to understand and explain training, learning, and development solutions in a clear, outcomes-focused way.
- Competence in using CRM systems, office productivity tools (e.g., Word, Excel, PowerPoint), and online meeting platforms.
- Organisational and time-management skills to manage multiple accounts, deadlines, and sales activities effectively.
- Experience in the training, L&D, or professional services sector is highly beneficial.
- Comfort working in a hybrid environment, with the ability to collaborate in-person in Kingston Upon Thames and independently from home.
- Proactive, commercially aware mindset and a commitment to delivering excellent service to clients.
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