Calderys
Account Manager - UK
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Account Manager (Projects) - United Kingdom
Responsibilities
- Customer and Prospect Management: Take charge of managing the customer and prospect portfolio assigned to you.
- Commercial Development: Responsible for the commercial development and margins of activities across all markets in your area.
- Thermal Segment Development: Develop activities in the Thermal Segment in line with the Sales Strategy of the Area.
- Client Portfolio Management: Manage a client portfolio.
- Commercial Action Planning: Plan commercial actions and manage priorities in accordance with the strategy defined with your manager. Use Commercial Excellence tools.
- Turnover and Market Share Development: Ensure the development of turnover and market shares through regular visits to customers and prospects in the area.
- New Product Development: Ensure the development of new products in the range.
- Commercial Proposals: Ensure the development of commercial proposals with a complete full-service package.
- Customer Needs Identification: Identify the needs of customers to propose offers as close as possible to their expectations.
- Information Transmission: Ensure the transmission of information essential to the understanding of customers and/or suppliers on the different Calderys markets.
- Activity Reporting: Ensure regular reporting of activities through CRM tools.
- Payment Time Guarantee: Be the guarantor of the average payment time (DSO) for your area.
- Client-Service Connection: Handle the connection and relationship between clients and other company services (Projects Service, customer service,...).
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Requirements
- Experience: Experience in B2B environments and knowledge of key Calderys sectors: installation business, incineration, petrochemical, cement, and boiler industries.
- Work Environment: Comfortable working in an industrial environment.
- Language Skills: Fluent in English, both technical and commercial.
- Leadership and Management: Strong leadership and people management skills.
- Communication Skills: Excellent communication skills.
- Work Attributes: Organized, rigorous, and autonomous in daily work.
- Team Collaboration: Ability to work effectively with both commercial and technical teams.
- Reporting Skills: Ability to provide regular, reliable, and relevant reporting to management.
- IT Proficiency: Proficient in standard IT tools (Excel, Word, web-based tools, CRM systems).
- Travel: Willingness to travel regularly on a weekly basis.
Compensation
As a global organization operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience. In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.
About Us
Calderys Group
Calderys is a leading global solution provider for industries operating in high temperature conditions. The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes, and molding processes.
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As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity.
With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity, and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers in building a better world through sustainable solutions.
Our values are a driving force in this purpose: We are tenacious, accountable, multicultural, and authentic.
In our company, performance is recognized, and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive, and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last.
Calderys - Forged in legacy. Fueled by excellence.
For more information, please visit Calderys.com.
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