Baker Hughes
Account Manager - Upstream Chemicals Equipment

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Do you want to be part of a team that helps customers optimize production performance and operational efficiency?
Are you passionate about building strong customer relationships and delivering technical solutions?
Partner with the best
As an Account Manager – Upstream Chemicals Equipment, you will be responsible for managing strategic customer relationships, ensuring service excellence, and supporting commercial growth across upstream chemical applications. You will act as the primary customer interface, collaborating with field service personnel, operations teams, and business leaders to deliver value-driven solutions while supporting operational and financial objectives.
You will develop and execute account plans, identify opportunities to improve customer outcomes, and drive consistent service delivery. This role requires balancing technical expertise, customer engagement, and operational execution to support long-term customer success.
As an Account Manager – Upstream Chemicals Equipment, you will be responsible for:
- Managing assigned customer accounts and serving as the primary point of contact for customer interactions.
- Building strong customer relationships to support retention, growth, and long-term partnership opportunities.
- Overseeing service technicians supporting customer accounts and ensuring effective service execution.
- Identifying opportunities to expand services and support account growth through indirect upselling initiatives.
- Developing and executing operational plans aligned with business objectives and customer requirements.
- Monitoring account performance and ensuring compliance with contractual commitments and service expectations.
- Partnering with operations, sales, and technical teams to resolve customer challenges and improve overall service delivery.
- Recommending and implementing improvements to products, processes, and procedures that enhance customer value and operational efficiency.
- Collaborating with senior business stakeholders to communicate customer needs, project requirements, and operational priorities.
- Presenting recommendations, findings, and performance results to both internal and external stakeholders.
- Supporting standardized project execution processes and implementing updated business procedures as required.
- Managing a diverse portfolio of customers while balancing commercial, operational, and technical priorities.
- Providing technical guidance related to chemical applications, water treatment programs, and process treatment solutions.
- Ensuring adherence to all safety, environmental, and quality requirements at customer locations.
- Traveling to field locations to support customer operations, troubleshoot issues, and strengthen customer relationships.
Fuel your passion
To be successful in this role you will:
- Have a Technical Diploma or equivalent combination of education and experience.
- Have a minimum of 7 years of directly related experience supporting SAGD/Thermal operations, water treatment, process treatment, or upstream chemical applications.
- Demonstrate a strong technical understanding of chemical treatment programs and production optimization solutions.
- Possess strong customer relationship management and account management skills.
- Have a proven ability to solve complex operational and technical challenges.
- Demonstrate excellent verbal and written communication skills.
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Warehouse & Yard Operator
Are you looking for an opportunity to support safe and efficient warehouse operations?
Would you like to play a key role in inventory management, material handling, and operational excellence?
Join our team
Baker Hughes is a global energy‑technology company operating in more than 120 countries. We deliver innovative solutions that make energy safer, cleaner, and more efficient. Our Warehouse & Yard operations are essential to supporting customer deliveries, inventory integrity, and operational performance across the supply chain.
Partner with the best
As a Warehouse & Yard Operator, you will be responsible for carrying out warehouse and yard activities safely, efficiently, and accurately. You will support the receipt, storage, preservation, inventory control, movement, and dispatch of materials and equipment while maintaining high standards of safety, quality, and operational effectiveness.
Working closely with logistics, materials, manufacturing, and service delivery teams, you will help ensure products and equipment are available when needed to support customer and business requirements.
As a Warehouse & Yard Operator, you will be responsible for:
Health, Safety & Environment (HSE)
- Following all company safety policies, procedures, and regulatory requirements.
- Participating in HSE initiatives, safety programs, and training activities.
- Maintaining a safe, clean, and organized work environment.
- Reviewing applicable risk assessments, permits, and procedures before commencing work.
- Exercising Stop Work Authority when required and reporting hazards, incidents, or unsafe conditions promptly.
Warehouse & Yard Operations
- Receiving, inspecting, storing, and issuing materials and equipment in accordance with established procedures.
- Performing yard activities including loading, unloading, and movement of materials using forklifts and approved material-handling equipment.
- Ensuring materials are properly identified, preserved, labeled, and stored.
- Supporting on‑time delivery requirements through effective coordination with Logistics, Service Delivery, Manufacturing, and Quality teams.
- Maintaining warehouse and yard layout standards that support efficient workflows and Lean operations.
- Supporting additional warehouse and yard activities as required.
Inventory Control
- Performing inventory transactions accurately within SAP and related business systems.
- Conducting cycle counts and physical inventory verifications.
- Supporting inventory accuracy and asset verification programs.
- Investigating and reporting inventory discrepancies.
- Maintaining accurate inventory records and documentation.
Quality
- Adhering to company quality standards, procedures, and operational requirements.
- Ensuring tasks are completed accurately and efficiently.
- Escalating issues that could impact product quality, compliance, or customer requirements.
Continuous Improvement
- Supporting Lean and 6S initiatives across warehouse and yard operations.
- Identifying opportunities to improve safety, quality, efficiency, and operational performance.
- Participating in process improvement and operational excellence activities.


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Teamwork & Collaboration
- Demonstrating company values through daily interactions and activities.
- Building positive working relationships with colleagues and stakeholders.
- Sharing knowledge and supporting team development where appropriate.
- Adhering to agreed work schedules, attendance expectations, and operational commitments.
Fuel your passion
To be successful in this role, you will:
- Hold an HNC, HND, or equivalent qualification.
- Demonstrate basic computer literacy and familiarity with business systems.
- Possess basic written communication and numerical skills.
- Have experience in Warehouse, Logistics, Materials Management, Supply Chain, or Inventory Operations (preferred).
- Be capable of safely handling and moving materials in accordance with site procedures and safety requirements.
- Have forklift operating experience and certification, or be willing to obtain certification.
- Demonstrate a working knowledge of SAP or similar inventory management systems.
- Possess strong attention to detail and commitment to accuracy.
- Be able to work effectively as part of a team while supporting operational priorities.
Key Competencies
- Safety Awareness
- Inventory Management
- SAP Systems
- Forklift Operations
- Warehouse & Yard Processes
- Attention to Detail
- Team Collaboration
- Communication Skills
- Customer Focus
- Quality Awareness
- Continuous Improvement
- Time Management
- Problem Solving
Work in a way that works for you
This is a hands‑on operational role supporting warehouse and yard activities. The position requires close collaboration with supply chain, logistics, materials, quality, and operational teams to ensure safe and efficient execution of daily activities.
Working with us
At Baker Hughes, our people are at the heart of everything we do. We foster a culture of safety, collaboration, inclusion, and continuous improvement. We invest in the development, wellbeing, and success of our employees while creating opportunities for long‑term career growth.
Working for you
We offer a competitive benefits package aligned with local market standards, including:
- Work‑life balance and wellbeing programs
- Comprehensive private medical care
- Life insurance and disability coverage
- Competitive financial programs
- Additional voluntary or elective benefits
The Baker Hughes internal title for this role is: Warehouse & Yard Operator IV
About Us
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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