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Hawk 3 Talent Solutions

Account Manager

Oldbury
£45k/yr
Posted 1 day ago
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Strategic Account Manager

Location: Oldbury

Salary: Competitive, from £45,000 depending on experience. There is flexibility for the right candidate, so if you feel this opportunity could be a good fit, we’d be keen to have a conversation.


Are you an experienced Account Manager with a strong understanding of the manufacturing industry, looking for a role where you can genuinely take ownership, influence growth and build something for the long term?

Hawk 3 Talent Solutions are working with a successful manufacturing business in Oldbury to recruit a Strategic Account Manager into their growing commercial team.


About the Role

This is a newly created position for someone who is driven, commercially minded and confident taking accountability for a diverse portfolio of customers.

  • Manage relationships across around 250 clients, ranging from straightforward day-to-day queries around timelines and deliveries through to more complex conversations around products, technical requirements and tailored solutions.
  • Understand customer businesses, challenges and future requirements.
  • Identify opportunities to strengthen relationships, increase customer value and grow the accounts you manage, while also developing new opportunities with businesses across the wider sector.

Key Responsibilities

  • Take ownership of a diverse portfolio of approximately 250 customers.
  • Build strong, long-term relationships with existing clients through regular face-to-face meetings.
  • Become a trusted point of contact and a genuine partner to your customers.
  • Identify opportunities to grow existing accounts and develop additional business.
  • Manage everything from straightforward customer queries through to complex product and solution discussions.
  • Work closely with internal teams including Sales, Operations, Quality, Project Management and Finance.
  • Take accountability for customer issues, ensuring they are followed through to resolution.
  • Prepare quotations, RFQs and other commercial documentation.
  • Develop a strong understanding of the company's products, services and manufacturing processes.
  • Contribute to the wider commercial strategy and continued growth of the business.

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£35,000/yr

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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What We're Looking For

This role would suit someone who is already experienced in Account Management, Client Management or Commercial Sales within a manufacturing or industrial environment.

  • Experience within manufacturing, engineering or another technical/industrial environment is essential. Experience within paint, coatings, plastics, injection moulding, surface finishing or a related sector would be particularly advantageous.
  • Commercially aware, with a genuine interest in growing customer relationships.
  • Driven and ambitious, with the confidence to take ownership.
  • Comfortable managing a large and diverse customer portfolio.
  • A strong communicator who can build relationships at different levels.
  • Proactive and solutions-focused rather than simply reactive.
  • Highly organised, accountable and able to manage competing priorities.
  • Confident working collaboratively across different departments.
  • Comfortable discussing products, solutions and customer requirements.
  • Able to travel to customer sites when required, with a full driving licence and access to your own vehicle.

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Why Join Us?

  • Join an established team of Account Managers, but this is a new role with a clear focus on strategic account development and long-term growth.
  • Work closely with the Commercial Director, giving you genuine exposure to the wider commercial strategy of the business.
  • Strong track record of progression within the organisation. The Commercial Director herself progressed from Account Manager to her current position within eight years, so this is a business that genuinely invests in people who demonstrate drive, ownership and ambition.
  • Build a career rather than simply take your next job.

Ready to take the next step?

If you’re an experienced manufacturing Account Manager who wants more ownership, more commercial influence and a clear route to progress, we’d love to hear from you.

This is an opportunity to join a successful business at an exciting point in its growth and become a key part of its future commercial success.

Apply today through Hawk 3 Talent Solutions.

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Skills

Account Management
Strategic Account Development
Client Relationship Management
Commercial Awareness
Manufacturing Industry Knowledge
Portfolio Management
Business Growth
Quotation Preparation
RFQs
Cross-functional Collaboration
Solution Selling
Technical Requirements Analysis

Location

Oldbury, England, United Kingdom

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