Invictus Group
Account Manager
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Account Manager – Westminster
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Salary: Up to £80,000
Location: Westminster, London
Sector: Technical Facilities Management
Background: M&E / Engineering
Environment: Large Static Site
The Opportunity
We are currently recruiting for an experienced Account Manager to take responsibility for the delivery of a major technical facilities management contract based at a large static site in Westminster.
This is a high-profile opportunity for an experienced FM professional with a strong M&E background, excellent client-facing skills and the ability to lead a complex technical operation.
Key Responsibilities
- Take overall responsibility for the successful delivery of the technical FM contract.
- Act as the senior client-facing contact, developing and maintaining strong stakeholder relationships.
- Lead the technical and facilities management operation across the site.
- Manage engineering teams, technical staff and specialist contractors.
- Oversee all planned preventative, reactive and statutory maintenance activities.
- Ensure M&E systems and building services are maintained safely and efficiently.
- Monitor contractual KPIs, SLAs and service performance.
- Manage contract budgets, financial performance and commercial reporting.
- Lead regular client meetings and provide detailed operational and performance reports.
- Ensure full compliance with statutory, health & safety and technical requirements.
- Manage subcontractors and supplier performance.
- Oversee projects, remedial works, lifecycle replacements and asset improvements.
- Develop and implement continuous improvement initiatives.
- Manage operational risks and ensure robust contingency and business continuity arrangements.
- Lead a culture of high performance, accountability and excellent customer service.
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About You
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- Proven experience as an Account Manager within Technical Facilities Management.
- Strong M&E engineering background.
- Experience managing a large or complex static site.
- Strong understanding of technical FM, statutory compliance and building services.
- Proven experience managing engineering teams and specialist contractors.
- Strong commercial and financial management experience.
- Excellent client-facing and stakeholder management skills.
- Confident managing senior client relationships and operational teams.
- Strong leadership, communication and problem-solving skills.
Salary: Up to £80,000
This is an outstanding opportunity for an experienced Tech
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