Responsibilities:

• Develops a good understanding of clients' businesses, their challenges, and objectives.
• Stays up to date with clients industry trends, developments and competitor activities.
• Confidently shares insights with account team and client as and when.
• Contributes to the development and implementation of PR strategies and plans.
• Builds and maintains strong working relationships with key client contacts.
• Confidently leads client meetings, delegating relevant areas to suitable team members to support.
• Provides timely and effective responses to client requests.
• Identifies potential issues and proactively seeks solutions.
• Confidently builds strong relationships with key media contacts for all clients
• Leads by example through pitching (by phone/ email/ social media) to media and securing high performing coverage through built relationships.
• Demonstrates strong written skills through feature and press release drafting for AD approval.
• Provides guidance and feedback for AE press materials
• Manages project deadlines timelines, budgets, and resources effectively.
• Ensures accurate and timely reporting on account activities.
• Ensures a high level of client satisfaction through proactive communication and effective account management.
• Acts as first point of contact for clients for day to day activity. They are the pivotal role within the account team and work filters through them.
• Works to understand client needs and deliver solutions that meet their objectives.
• Leads on account planning and evaluation.
• Identifies potential opportunities for organic growth within existing accounts.
• Supports the team in the development of new business proposals and presentations.
• Participates in pitch meetings, contributing valuable insights and expertise.
• Proactively identify and attend networking events.
• Contributes to a positive and supportive team environment.
• Demonstrates strong organisational and time management skills.