Freshminds
Account Partner
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Account Partner ~ Consumer Services
The Role
A client in the Consumer Services industry is seeking an Account Partner to join the team for 9 months.
You will manage and grow a portfolio of small and medium-sized business partners, acting as a trusted advisor and supporting their commercial success. Reporting into the Account Management team, you will use data-driven insights to identify growth opportunities, improve partner performance, and drive long-term engagement.
Responsibilities
- Manage and develop a portfolio of business partners, building strong long-term relationships.
- Analyse performance data and KPIs to identify opportunities for growth and optimisation.
- Conduct regular business reviews and provide consultative support to improve commercial outcomes.
- Collaborate with cross-functional teams and support the adoption of new products, services, and initiatives.
- Collaborate with Operations, Marketing, and Product teams to share market insights and improve partner experience.
- Maintain accurate account records and activity updates within Salesforce.
- Support process improvement initiatives and drive consistency across account management activities.
- Manage competing priorities effectively within a fast-moving and evolving business environment.
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Requirements
- Previous experience in Account Management, Sales, Operations, or a customer-facing commercial role.
- Strong relationship-building and stakeholder management skills with the ability to influence outcomes.
- Commercial mindset with experience using data and analytics to drive account performance.
- Proficiency with CRM systems such as Salesforce and strong Excel or Google Sheets skills.
- Experience in Food/Grocery (Ideally)
- Experience managing a portfolio of accounts and prioritising workload effectively.
- Strong problem-solving skills and ability to navigate ambiguous situations.
- Excellent communication and presentation skills.
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Details
- Start date: ASAP
- Duration: 9 months
- Day rate: Up to £200 PAYE
- Location: Bristol, hybrid working (3 days per week onsite)
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