Uber
Account Representative, Uber Eats, UK - South Asian Restaurant Specialist (Hindi/Urdu Speaker)
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About The Role And Team
As a South Asian Restaurant Specialist Account Executive for Uber Eats, you will drive marketplace growth by acquiring independent South Asian restaurant partners onto the platform. You will use your language skills, understanding of the restaurant market and relationship-building skills to build trust with merchants over the phone, managing the full outbound sales cycle from prospecting through to closed partnership.
This is a specialist inside sales role within a fast-paced SMB sales team. You will succeed by mastering your pipeline, leveraging data to drive territory growth, and using your language capability to reach and engage merchants who are harder to acquire through traditional sales channels.
What You'll Do
- Specialist Outbound Activity: Drive a high volume of daily cold calling, using your target language where relevant to build trust and engage merchants, while consistently progressing deals through every stage of the sales cycle.
- Territory Ownership: Execute a structured operational plan to hit acquisition quotas. Map market data and local business intelligence to identify high-value targets within South Asian cuisine categories.
- Rigorous Data and Pipeline Hygiene: Maintain accurate data in CRM with diligent follow-ups, detailed meeting notes, and clear next steps. Monitor dashboards to ensure consistent engagement, preventing deals from becoming inactive.
- Account Management and Partner Optimisation: Act as a strategic partner to merchants during and post-onboarding; evaluate business impact, manage initial partner health, and use upsell frameworks to introduce additional Uber products that maximise mutual value.
- Forecasting and Reporting: Partner with leadership to review pipeline health, deliver accurate performance forecasting, and maintain complete business visibility.
- Cross-Functional Collaboration: Build strong relationships with internal teams to streamline the merchant launch experience. Share insights on objection patterns, merchant needs and what works to help shape our approach to underserved cuisine categories.
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Basic Qualifications
- Language Capability: Fluency in one or more of the following languages, in addition to English: Hindi or Urdu
- Experience and Track Record: Sales or business development experience in an outbound or target-driven environment with a track record of hitting or exceeding targets.
- Sales Cycle Capability: Proven ability to manage the full end-to-end cycle, from proactive prospecting to identifying needs, negotiating commercial structures, and transitioning relationships into early-stage account management.
- Soft Skills and Drive: Excellent communication, active listening, and presentation skills. Must be a resourceful problem-solver who can overcome objections with creative perseverance in a fast-paced environment.
- Product Expertise: Confidently handle routine product questions and platform objections by demonstrating deep marketplace expertise.
- Deal Structuring: Propose basic commercial deal structures and follow existing upsell frameworks to maximise the mutual value of the partnership from day one.
- Relationship Building: Ability to build trust quickly with independent business owners and adapt your communication style to different merchants.
Preferred Qualifications
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- Experience in the food delivery, hospitality, or e-commerce marketplace industries.
- Extraordinary listening and communication skills, with the ability to adjust your style to a wide variety of audiences.
- A resourceful and persistent attitude, with a relentless drive to achieve goals and overcome objections.
- Strong critical thinking and problem-solving abilities in a fast-paced, high-pressure environment.
- Proven track record of meeting and exceeding monthly and quarterly sales targets.
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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