Geek+
Account Service Coordinator - Graduate Program (m/f/d)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Geek+
Geek+ is a global technology company specializing in smart logistics. We apply advanced robotics and artificial intelligence technologies to create solutions for warehouse and factory operations.
With the rise of e-commerce and the demand for faster and more flexible movement of goods, warehouse and manufacturing operators are facing increasingly complex production and logistic challenges today. Speed, product diversification, same-day delivery, volume, safety… these concerns are impacting a wide range of industries, from apparel, retail, automotive, to even electronics, energy and pharmaceutical industries.
Geek+ was founded to be the solution to these problems. We make logistics affordable, efficient, flexible, safe and agile. Our vision is to establish a fully automated and intelligent supply chain globally.
Opportunity
This opportunity is intended for recent graduates. Candidates must graduate between August 2025 and August 2026 and must not have accumulated full-time professional work experience during or after their studies.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your Tasks
- Develop a deep understanding of clients' business needs and objectives, providing tailored solutions and ongoing support
- Act as the primary point of contact, fostering strong client relationships and ensuring high satisfaction levels
- Collaborate with internal teams to ensure timely and successful delivery of our services to clients
- Identify growth opportunities within accounts, proactively recommending upsell or cross-sell options to enhance value
- Monitor account health, track key performance metrics, and prepare regular reports for clients
- Address client inquiries, concerns, and escalations in a timely and professional manner
- Stay informed on industry trends, market dynamics, and competitor activities, offering strategic insights to clients
- Lead and implement change projects, optimizing system utilization and driving continuous improvement in client operations
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Your Profile
- Bachelor’s degree in Logistics, Supply Chain Management, Robotic Automation, Information Technology, Mechanical Engineering, or Electrical Engineering
- Proven experience in project management, account management, or customer success, preferably within the automation or SaaS industry
- Familiar with warehouse management or solution design in logistics, 3PL, automation and related fields
- Strong communication and interpersonal skills, with the ability to engage effectively with clients at all levels
- Excellent problem-solving abilities and a proactive approach to addressing client needs
- Fluent in English and Chinese, both spoken and written, to support daily operations and business negotiations. An additional European language is a plus
- Hybrid work model based in Dusseldorf, Germany
- Willingness to travel across the EMEA region as needed
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location